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~isPartOf:"International journal of quality and service sciences"
~subject:"Hochschule"
~subject:"Projektmanagement"
~subject:"Prozessmanagement"
~subject:"Service quality"
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Search: subject_exact:"Quality function deployment"
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Hochschule
Projektmanagement
Prozessmanagement
Service quality
Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
31
Customer satisfaction
12
Kundenzufriedenheit
12
Schweden
10
Sweden
10
Product quality
9
Produktqualität
9
Consumer behaviour
8
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Organisatorischer Wandel
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Lean management
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Quality improvement
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Unternehmenskultur
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Rönnbäck, Åsa
3
Dahlgaard-Park, Su Mi
2
Tóth, Zsuzsanna Eszter
2
Abdi, Adel
1
Abdirad, Maryam
1
Ali, Shujaat
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1
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1
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1
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1
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1
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1
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1
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1
Jónás, Tamás
1
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1
Karlsson, Margareta
1
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1
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International journal of quality and service sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
136
International journal of productivity and quality management : IJPQM
121
The TQM journal : the international review of organizational improvement
114
International journal of quality & reliability management
97
International journal of production research
68
Total quality management & business excellence
67
Quality management journal : QMJ
65
International journal of six sigma and competitive advantage : IJSSCA
51
Beiträge zur Hochschulpolitik
40
International journal of services and operations management
39
Business process management journal
36
Benchmarking : an international journal ; BIJ
29
International journal of production economics
25
Journal of health organization and management
24
Auditing : a journal of practice & theory
21
International journal of process management and benchmarking : IJPMB
21
International journal of project management : the journal of The International Project Management Association
21
IEEE transactions on engineering management : EM
20
Amfiteatru economic : an economic and business research periodical
19
Health care management review : HCM review
19
International journal of business information systems : IJBIS
19
International journal of hospitality management
19
Cogent business & management
18
Journal of industrial engineering and management : JIEM
17
Journal of retailing and consumer services
17
The international journal of productivity and performance management : IJPPM
17
International journal of services and operations management : IJSOM
16
European research studies
15
International journal of business excellence
15
Managing service quality : MSQ ; an international journal
15
Six Sigma in der Finanzbranche
15
European journal of operational research : EJOR
14
Journal of air transport management
14
SpringerLink / Bücher
14
The service industries journal
14
International journal of contemporary hospitality management
13
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
13
Journal of operations management
12
Manufacturing & service operations management : M & SOM
12
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ECONIS (ZBW)
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1
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
2
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
3
Organizational learning, quality and safety culture in patient care : comparing Colombia and the Kingdom of Saudi Arabia
Santa, Ricardo
;
Morante, Diego
;
Tegethoff, Thomas
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10014514143
Saved in:
4
Russian government quality award : 25 years towards organizational excellence
Salimova, Tatiana
;
Dahlgaard-Park, Su Mi
;
Biryukova, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10012884461
Saved in:
5
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
6
Designing a quality scorecard (QSC) for system integration in the era of Industry 4.0
Roh, Hye Young
;
Ali, Shujaat
;
Song, Hojun
;
Shin, Wan Seon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 157-177
Persistent link: https://www.econbiz.de/10013330606
Saved in:
7
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
Saved in:
8
Examining the impact of E-supply chain on service quality and customer satisfaction : a case study
Abdirad, Maryam
;
Krishnan, Krishna K.
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 274-290
Persistent link: https://www.econbiz.de/10013330617
Saved in:
9
The evolution of quality : from inspection to Quality 4.0
Broday, Evandro Eduardo
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 368-382
Persistent link: https://www.econbiz.de/10013361599
Saved in:
10
Understanding quality - conceptualization of the fundamental concepts of quality
Anttila, Juhani
;
Jussila, Kari
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 251-268
Persistent link: https://www.econbiz.de/10011772098
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