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~isPartOf:"International journal of quality and service sciences"
~subject:"Kundenzufriedenheit"
~type_genre:"Case study"
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Kundenzufriedenheit
Customer satisfaction
2
Beziehungsmarketing
1
Customer integration
1
Cutlery
1
Deutschland
1
Dienstleistung
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Dienstleistungsqualität
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EBM-Industrie
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Germany
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Iran
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Kundenintegration
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Measurement
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Messung
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Brege, Staffan
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Crostack, Horst-Artur
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Dadfar, Hossein
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Kern, Christian
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Refflinghaus, Robert
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International journal of quality and service sciences
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism management : research, policies, practice
4
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
Digital enterprise transformation : a business-driven approach to leveraging Innovative IT
2
Global business and organizational excellence : a review of research & best practices
2
International journal of productivity and quality management : IJPQM
2
Journal of travel and tourism marketing
2
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
2
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
2
Tourism management perspectives : TMP
2
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
1
Benchmarking : an international journal ; BIJ
1
Berichte zum Generic-Management
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Cases on ...
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Cases on management and organizational behavior in an Arab context
1
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
1
Die Bank
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Dienstleistungsmanagement im Krankenhaus ; 2
1
Digital Controlling & Simple Finance : die Zukunft der Unternehmenssteuerung
1
Digitalisierung der Unternehmenssteuerung : Prozessautomatisierung, Business Analytics, Big Data, SAP S/4HANA, Anwendungsbeispiele
1
E-retailing challenges and opportunities in the global marketplace
1
Employee relations
1
Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
1
Handbook of partial least squares : concepts, methods and applications
1
Handbuch Vertriebs-Exzellenz im Asset Management : institutionelle Anleger gewinnen und binden
1
Harvard-Business-Manager : das Wissen der Besten
1
Information systems and e-business management : ISeB
1
International journal of commerce and management
1
International journal of economics and management science : a biennual journal of School of Management ; the journal of Society of Economics and Management Research (SEMAR), School of Management, Pondicherry University
1
International journal of electronic business
1
International journal of electronic customer relationship management : IJECRM
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International journal of energy sector management : IJESM
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International journal of globalisation and small business : IJGSB
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International journal of hospitality management
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International journal of management & enterprise development : IJMED
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International journal of quality & reliability management
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International management and intercultural communication ; volume 1
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Customer involvement in service production, delivery and quality : the challenge and opportunities
Dadfar, Hossein
;
Brege, Staffan
;
Semnani, Sedigheh …
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10009754723
Saved in:
2
The suitability of Kano's method for the requirements of the cutlery industry : results of a case study associated with an approach to widen Kano's theory
Crostack, Horst-Artur
;
Kern, Christian
;
Refflinghaus, Robert
- In:
International journal of quality and service sciences
2
(
2010
)
3
,
pp. 352-368
Persistent link: https://www.econbiz.de/10008758757
Saved in:
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