//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~subject:"Customer satisfaction"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Switching costs"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Kundenzufriedenheit
Switching behaviour
3
Wechselverhalten
3
Beziehungsmarketing
2
Consumer behaviour
2
Konsumentenverhalten
2
Relationship marketing
2
Aktienrückkauf
1
Competition
1
Customer defection
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Heckman sample selection
1
Repurchase behavior
1
Repurchase intentions
1
Service elimination
1
Service industry
1
Service quality
1
Share repurchase
1
Switching cost
1
Switching costs
1
Telecommunication services
1
Telecommunications
1
Telekommunikation
1
Theorie
1
Theory
1
Wettbewerb
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
2
Language
All
English
2
Author
All
Blut, Markus
1
Frennea, Carly M.
1
Kolos, Krisztina
1
Mittal, Vikas
1
Mothersbaugh, David L.
1
Somosi, Agnes
1
Stiassny, Alfred
1
Warlop, Luk
1
more ...
less ...
Published in...
All
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Journal of business research : JBR
4
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
The journal of business & industrial marketing
3
The service industries journal
3
Asia Pacific journal of marketing and logistics
2
European journal of marketing : EJM
2
International journal of business information systems : IJBIS
2
Inventi impact: retailing & consumer services
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of retailing
2
Journal of retailing and consumer services
2
Journal of service theory and practice : JSTP
2
Marketing intelligence & planning
2
The journal of applied business research
2
The journal of services marketing
2
Auditing : a journal of practice & theory
1
Bangladesh journal of political economy
1
Business and Economic Research : BER
1
Cogent business & management
1
Corporate reputation review
1
Decision
1
Economic research
1
Electronic markets : the international journal on networked business
1
EuroMed journal of business
1
European business review
1
European management journal
1
Global business review
1
Human systems management : HSM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems management
1
International journal of bank marketing
1
International journal of business excellence : IJBEX
1
International journal of business performance and supply chain modelling : IJBPSCM
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of hospitality management
1
International journal of quality and service sciences
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer defection due to service elimination and post-elimination customer behavior : an empirical investigation in telecommunications
Somosi, Agnes
;
Stiassny, Alfred
;
Kolos, Krisztina
; …
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
4
,
pp. 915-934
Persistent link: https://www.econbiz.de/10013191810
Saved in:
2
How procedural, financial and relational
switching
costs
affect customer satisfaction, repurchase intentions, and repurchase behavior : a meta-analysis
Blut, Markus
;
Frennea, Carly M.
;
Mittal, Vikas
; …
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
2
,
pp. 226-229
Persistent link: https://www.econbiz.de/10011337495
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->