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~isPartOf:"International journal of retail and distribution management"
~isPartOf:"Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Albaum, Gerald S."
~person:"Amoako, George Kofi"
~person:"Azadi, Mohammad"
~person:"Babay, Hanene"
~person:"Balaji, M. S."
~person:"Deependra Singh"
~person:"Eugene Cheng-xi Aw"
~person:"Khare, Arpita"
~person:"Malhotra, Naresh K."
~subject:"B-to-B-Marketing"
~subject:"Business-to-business marketing"
~subject:"Customer satisfaction"
~subject:"Konsumentenverhalten"
~subject:"Krankenhaus"
~subject:"Kundenzufriedenheit"
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B-to-B-Marketing
Business-to-business marketing
Customer satisfaction
Konsumentenverhalten
Krankenhaus
Kundenzufriedenheit
Consumer behaviour
15
Beziehungsmarketing
9
Relationship marketing
9
Online retailing
7
Online-Handel
7
Brand management
6
Markenführung
6
Brand image
5
Markenimage
5
Brand
4
E-commerce
4
Electronic Commerce
4
Internet marketing
4
Markenartikel
4
Online-Marketing
4
Viral marketing
4
Virales Marketing
4
Confidence
3
Dienstleistungsqualität
3
Lieferantenmanagement
3
Service quality
3
Supplier relationship management
3
Vertrauen
3
relationship marketing
3
Consumer attitudes
2
Distribution channel
2
Einzelhandel
2
Emotion
2
Ghana
2
Internet
2
Personality psychology
2
Persönlichkeitspsychologie
2
Retail trade
2
Social Web
2
Social web
2
Verbrauchereinstellung
2
Vertriebsweg
2
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1
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17
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17
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17
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English
Author
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Albaum, Gerald S.
Amoako, George Kofi
Azadi, Mohammad
Babay, Hanene
Balaji, M. S.
Deependra Singh
Eugene Cheng-xi Aw
Khare, Arpita
Malhotra, Naresh K.
Park, Jungkun
15
Prentice, Catherine
15
Lombart, Cindy
9
Dwivedi, Yogesh Kumar
8
Klaus, Philipp
8
Quach, Sara
8
Thaichon, Park
8
Khan, Imran
7
Loureiro, Sandra Maria Correia
7
Rana, Nripendra P.
7
Septianto, Felix
7
Söderlund, Magnus
7
Agag, Gomaa
6
Hollebeek, Linda D.
6
Jebarajakirthy, Charles
6
Louis, Didier
6
Mortimer, Gary
6
Baumann, Chris
5
Dhir, Amandeep
5
Hyun, Hyowon
5
Kuppelwieser, Volker
5
Lunardo, Renaud
5
Molinillo, Sebastian
5
Park, Eunil
5
Sands, Sean
5
Seger-Guttmann, Tali
5
Wästlund, Erik
5
Abdelmoety, Ziad Hassan
4
Baier, Daniel
4
Bogomolova, Svetlana
4
Borges, Adilson
4
Cambra-Fierro, Jesús
4
Casidy, Riza
4
Cheah, Jun-Hwa
4
Das, Gopal
4
Diallo, Mbaye Fall
4
Elms, Jonathan
4
Japutra, Arnold
4
Kim, Dongyoup
4
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Published in...
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International journal of retail and distribution management
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
Journal of retailing and consumer services
Journal of business research : JBR
11
Journal of international consumer marketing
5
Marketing intelligence & planning
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of electronic marketing and retailing : IJEMR
3
Journal of business-to-business marketing
3
European journal of marketing : EJM
2
International journal of business competition and growth : IJBCG
2
International journal of consumer studies
2
International journal of retail & distribution management
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality and tourism insights
2
Research and the development of pedagogical materials : working papers
2
Review of marketing research
2
Technological forecasting & social change : an international journal
2
AMS review : official publication of the Academy of Marketing Science
1
Asia Pacific journal of marketing and logistics
1
Enhancing enterprise competitiveness : (marketing, people, IT and entrepreneurship)
1
European journal of marketing
1
Fundamentals of marketing research ; Vol. 4
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of Indian culture and business management
1
International journal of bank marketing
1
International journal of business and emerging markets : IJBEM
1
International journal of internet marketing and advertising : IJIMA
1
International journal of services, economics and management
1
Journal of African business
1
Journal of advertising
1
Journal of customer behaviour
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of fashion marketing and management
1
Journal of financial services marketing : JFSM
1
Journal of global marketing
1
Journal of internet commerce
1
Journal of marketing analytics : JMA
1
Journal of retailing
1
Journal of strategic marketing
1
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ECONIS (ZBW)
17
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1
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17
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1
Moderating role of consumers' attachment style on post-recovery satisfaction behavior
Sidhu, Sarabjit Kaur
;
Fon Sim Ong
;
Balaji, M. S.
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 354-380
Persistent link: https://www.econbiz.de/10014422333
Saved in:
2
Relationship
marketing
, orientation, brand equity and firm value : the mediating role of customer value : an emerging market perspective
Amoako, George Kofi
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
4
,
pp. 280-308
Persistent link: https://www.econbiz.de/10012181030
Saved in:
3
"I follow what you post!" : the role of social media influencers' content characteristics in consumers' online brand-related activities (COBRAs)
Cheung, Man Lai
;
Leung, Wilson Ka-shing
;
Eugene Cheng-xi Aw
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209711
Saved in:
4
Why consumers exaggerate in online reviews? : moral disengagement and dark personality traits
Kapoor, Payal S.
;
Balaji, M. S.
;
Maity, Moutusy
;
Jain, …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012502723
Saved in:
5
An integrated model for predicting consumer's intention to write online reviews
Dixit, Saumya
;
Badgaiyan, Anant Jyoti
;
Khare, Arpita
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 112-120
Persistent link: https://www.econbiz.de/10011980807
Saved in:
6
Consumer trust in internet
marketing
and direct selling in China
Poon, Patrick
;
Albaum, Gerald S.
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
3
,
pp. 216-232
Persistent link: https://www.econbiz.de/10012181027
Saved in:
7
Perceived brand relationship orientation : conceptual analysis and dimensions identification
Bahia, Kamilia
;
Babay, Hanene
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013549031
Saved in:
8
The online flow and its influence on awe experience : an AI-enabled e-tail service exploration
Khare, Arpita
;
Kautish, Pradeep
;
Khare, Anshuman
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 713-735
Persistent link: https://www.econbiz.de/10014281100
Saved in:
9
What do consumers want? : a methodological framework to identify determinant product attributes from consumers’ online questions
Fernando, Angeline Gautami
;
Eugene Cheng-xi Aw
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014303183
Saved in:
10
Antecedents and outcomes of brand identification with apple products among Iranian consumers
Fazli-Salehi, Reza
;
Azadi, Mohammad
;
Torres, Ivonne M.
; …
- In:
Journal of relationship marketing : innovations and …
20
(
2021
)
2
,
pp. 135-155
Persistent link: https://www.econbiz.de/10012515003
Saved in:
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