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~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Customer satisfaction"
~subject:"India"
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Customer satisfaction
India
Hospital
6
Krankenhaus
6
Patienten
6
Patients
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Kundenzufriedenheit
4
Dienstleistungsqualität
3
Gesundheitsversorgung
3
Health care
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Business process management
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Gastgewerbe
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patient satisfaction
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Ahmad, F.
1
Ali, Sadia Samar
1
Bharadwaj, R. K.
1
Garkaz, Mansour
1
Khan, Sami A.
1
Preece, Christopher Nigel
1
Sadeh, Ehsan
1
Sajad Rezaei
1
Salam, Mohammad Asif
1
Shahijan, Milad Kalantari
1
Wan Khairuzzaman Wan Ismail
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International journal of services and operations management
Journal of travel and tourism marketing
Health marketing quarterly
16
Health care management review : HCM review
15
Quality management journal : QMJ
8
Journal of health organization and management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of pharmaceutical and healthcare marketing : IJPHM
6
International journal of productivity and quality management : IJPQM
6
International journal of quality & reliability management
6
International journal of pharmaceutical and healthcare marketing
5
International journal of quality and service sciences
5
WINEG Wissen
5
Journal of business research : JBR
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
4
Benchmarking : an international journal ; BIJ
3
Cogent business & management
3
International journal of hospitality management
3
Journal of industrial engineering and management : JIEM
3
Accounting and taxation review : A&TR
2
International journal of consumer studies
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production economics
2
International journal of production research
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
International review on public and non-profit marketing
2
Journal of hospital marketing & public relations
2
Journal of operations management
2
Journal of retailing and consumer services
2
NBER working paper series
2
Omega : the international journal of management science
2
Policy research working paper : WPS
2
Qualitative Marktforschung : Konzepte - Methoden - Analysen
2
Services marketing quarterly
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
Technological forecasting & social change : an international journal
2
Wismarer Schriften zu Management und Recht
2
World Bank Policy Research Working Paper
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1
Interpretive structural modeling of quality factors in both medical and hospitality services in the medical tourism industry
Sadeh, Ehsan
;
Garkaz, Mansour
- In:
Journal of travel and tourism marketing
36
(
2019
)
2
,
pp. 253-267
Persistent link: https://www.econbiz.de/10012179396
Saved in:
2
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
3
International medical travelers' behavioral intention : an empirical study in Iran
Shahijan, Milad Kalantari
;
Sajad Rezaei
;
Preece, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 475-502
Persistent link: https://www.econbiz.de/10011386740
Saved in:
4
Flexible approach to patients satisfaction : a case of Indian private hospitals
Ali, Sadia Samar
;
Bharadwaj, R. K.
;
Ahmad, F.
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 252-275
Persistent link: https://www.econbiz.de/10009709461
Saved in:
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