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~isPartOf:"International journal of services and operations management"
~isPartOf:"Qualitative Marktforschung : Konzepte - Methoden - Analysen"
~subject:"Customer satisfaction"
~subject:"India"
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Customer satisfaction
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Patienten
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Hessenkamp, Vanessa
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Ali, Sadia Samar
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Khan, Sami A.
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Salam, Mohammad Asif
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International journal of services and operations management
Qualitative Marktforschung : Konzepte - Methoden - Analysen
Health marketing quarterly
16
Health care management review : HCM review
15
Quality management journal : QMJ
8
Journal of health organization and management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of pharmaceutical and healthcare marketing : IJPHM
6
International journal of productivity and quality management : IJPQM
6
International journal of quality & reliability management
6
International journal of pharmaceutical and healthcare marketing
5
International journal of quality and service sciences
5
WINEG Wissen
5
Journal of business research : JBR
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
4
Benchmarking : an international journal ; BIJ
3
Cogent business & management
3
International journal of hospitality management
3
Journal of industrial engineering and management : JIEM
3
Accounting and taxation review : A&TR
2
International journal of consumer studies
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production economics
2
International journal of production research
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
International review on public and non-profit marketing
2
Journal of hospital marketing & public relations
2
Journal of operations management
2
Journal of retailing and consumer services
2
Journal of travel and tourism marketing
2
NBER working paper series
2
Omega : the international journal of management science
2
Policy research working paper : WPS
2
Services marketing quarterly
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
Technological forecasting & social change : an international journal
2
Wismarer Schriften zu Management und Recht
2
World Bank Policy Research Working Paper
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1
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
2
Flexible approach to patients satisfaction : a case of Indian private hospitals
Ali, Sadia Samar
;
Bharadwaj, R. K.
;
Ahmad, F.
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 252-275
Persistent link: https://www.econbiz.de/10009709461
Saved in:
3
Patienten
Hessenkamp, Vanessa
- In:
Qualitative Marktforschung : Konzepte - Methoden - Analysen
,
(pp. 863-882)
.
2009
Persistent link: https://www.econbiz.de/10003827459
Saved in:
4
Das Vertrauen von stationären PatientInnen in Krankenhäusern : die Planung einer explorativen Studie
Hessenkamp, Vanessa
- In:
Qualitative Marktforschung : Konzepte - Methoden - Analysen
,
(pp. 863-882)
.
2007
Persistent link: https://www.econbiz.de/10003485650
Saved in:
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