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~isPartOf:"International journal of services and operations management"
~isPartOf:"Quality management journal : QMJ"
~subject:"Performance-Messung"
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Search: subject_exact:"QFD (Quality function deployment)"
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Performance-Messung
Quality management
264
Qualitätsmanagement
264
Dienstleistungsqualität
77
Service quality
77
quality management
33
Hospital
32
Krankenhaus
32
Customer satisfaction
30
Kundenzufriedenheit
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Lean Management
29
Lean management
29
USA
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United States
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Lean Production
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Lean production
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Lieferkette
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Supply chain
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Gesundheitsversorgung
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India
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Indien
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service quality
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Business process management
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Gesundheitswesen
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Health care system
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Prozessmanagement
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Six Sigma
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Standardisierung
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Standardization
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Industrie
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Manufacturing industries
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Performance measurement
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Product quality
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Produktqualität
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Bibliometrics
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Bibliometrie
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Innovation
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Latham, John R.
2
Antunes, Marina Godinho
1
Asokan, P.
1
Baker, Timothy
1
Choudhary, Kailash
1
Collier, David A.
1
Côté, Murray J.
1
Digalwar, A. K.
1
Garg, Dixit
1
Gilbreath, Glenn H.
1
Gray, John
1
Gupta, Vineet
1
Haerizadeh, Milad
1
Handley, Sean
1
Hill, Arthur V.
1
Jayaraman, Vaidy
1
Jha, Abhishek Kumar
1
Ju, Ki-Jung
1
Justino, Maria do Rosário
1
Khairul Anuar Mohd Ali
1
Konsra, Pooja
1
Kumar, Raj
1
Lin, Szu-hsuan
1
Lorden, Andrea L.
1
Main, Naser Alolayyan
1
Melnyk, Steven A.
1
Min, Ho-key
1
Ni, John
1
Park, Byeonghwa
1
Quirós, Joaquín Texeira
1
Reis, Elizabeth
1
Ritchie, William J.
1
Rosa, Álvaro
1
Ruben, R. Ben
1
Sangwa, Narpat Ram
1
Sangwan, K. S.
1
Sangwan, Kuldip Singh
1
Schonberger, Richard
1
Schulingkamp, Ronald C.
1
Singh, Rajesh K.
1
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International journal of services and operations management
Quality management journal : QMJ
International journal of productivity and quality management : IJPQM
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Total quality management & business excellence
27
The TQM journal : the international review of organizational improvement
25
International journal of quality & reliability management
24
International journal of production research
23
International journal of process management and benchmarking : IJPMB
14
Benchmarking : an international journal ; BIJ
11
International journal of production economics
9
International journal of six sigma and competitive advantage : IJSSCA
9
International journal of business excellence
7
The international journal of productivity and performance management : IJPPM
7
Amfiteatru economic : an economic and business research periodical
5
Business process management journal
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of quality and innovation
5
International journal of quality and service sciences
5
Journal of industrial engineering and management : JIEM
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
The international journal of productivity and performance management
4
The service industries journal
4
Benchmarking : an international journal
3
Decision sciences : DS
3
Health care management review : HCM review
3
International journal of agile systems and management : IJASM
3
International journal of business performance and supply chain modelling : IJBPSCM
3
International journal of business process integration and management : IJBPIM
3
International journal of hospitality management
3
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
3
Journal of health organization and management
3
Measuring business excellence : the journal of organizational performance management
3
Research paper / Strathclyde Business School
3
Accounting, auditing & accountability journal
2
Business strategy and the environment
2
Cambridge studies in comparative public policy
2
Cogent business & management
2
Economic research
2
Financial accountability & management : in governments, public services and charities
2
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ECONIS (ZBW)
19
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1
Impact of lean and quality management practices on green supply chain performance : an empirical study on ceramic enterprises
Choudhary, Kailash
;
Sangwa, Narpat Ram
;
Sangwan, Kuldip …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 193-211
Persistent link: https://www.econbiz.de/10013410711
Saved in:
2
Bridging organizational performance gaps using the EFQM excellence model
Haerizadeh, Milad
;
Sunder M., Vijaya
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 248-266
Persistent link: https://www.econbiz.de/10013410723
Saved in:
3
The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective
Ritchie, William J.
;
Ni, John
;
Stark, Eric M.
;
Melnyk, …
- In:
Quality management journal : QMJ
26
(
2019
)
4
,
pp. 162-173
Persistent link: https://www.econbiz.de/10012309559
Saved in:
4
Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
5
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
6
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
7
Performance evaluation of TQM attainment in Indian manufacturing sector
Gupta, Vineet
;
Garg, Dixit
;
Kumar, Raj
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011849912
Saved in:
8
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
9
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
10
Quality assurance in the Portuguese census : the contribution of the balanced scorecard
Rosa, Álvaro
;
Reis, Elizabeth
;
Vicente, Paula
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 37-49
Persistent link: https://www.econbiz.de/10011603779
Saved in:
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