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~isPartOf:"International journal of services and operations management"
~isPartOf:"Research policy : policy, management and economic studies of science, technology and innovation"
~language:"eng"
~subject:"Quality management"
~type_genre:"Fallstudie"
~type_genre:"Rezension"
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Quality management
Qualitätsmanagement
5
AHP approach
4
AHP-Verfahren
4
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
India
3
Indien
3
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3
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3
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3
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Lean Production
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Fallstudie
Rezension
Article in journal
96
Aufsatz in Zeitschrift
96
Case study
5
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English
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Smith, Alan D.
3
Gnanaguru, R.
1
Jegadheesan, C.
1
Khanduja, Dinesh
1
Mallick, Jogendra
1
Offodile, O. Felix
1
Puvaneswari, K.
1
Singh, Bikram Jit
1
Sivakumar, V. Mohan
1
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International journal of services and operations management
Research policy : policy, management and economic studies of science, technology and innovation
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
25
The TQM journal : the international review of organizational improvement
17
International journal of quality & reliability management
13
International journal of productivity and quality management : IJPQM
10
Quality management journal : QMJ
8
International journal of six sigma and competitive advantage : IJSSCA
7
Lean Six Sigma in service : applications and case studies
6
World class applications of Six Sigma : [real world examples of success]
6
Global business and organizational excellence : a review of research & best practices
5
International journal of production research
5
The international journal of productivity and performance management : IJPPM
5
A Productivity Press book
4
Benchmarking : an international journal ; BIJ
4
Global supply chain quality management : product recalls and their impact
4
Business process management journal
3
Health care management review : HCM review
3
International journal of business excellence
3
International journal of production economics
3
International journal of quality and innovation
3
International journal of quality and service sciences
3
Supply chain management : an international journal
3
Global practices in knowledge management for societal and organizational development
2
International journal of business information systems : IJBIS
2
International journal of business innovation and research
2
International journal of management & enterprise development : IJMED
2
International journal of management practice : IJMP
2
International journal of services technology and management
2
International journal of technology management : IJTM
2
Measuring business excellence : the journal of organizational performance management
2
The service industries journal
2
Advances in Logistics, Operations, and Management Science (ALOMS) book series
1
Advances in business strategy and competitive advantage (ABSCA) book series
1
Advances in information systems and business engineering
1
Advances in project management
1
Amfiteatru economic : an economic and business research periodical
1
An Auerbach book
1
Arbeits- und Systemgestaltung : Schriftenreihe des Arbeitswissenschaftlichen Instituts Bremen und des Steinbeis-Tranferzentrums für Innovative Systemgestaltung und Personale Kompetenzentwicklung der Universität Bremen
1
Cases on branding strategies and product development : successes and pitfalls
1
Contemporary perspectives on corporate marketing : contemplating corporate branding, marketing and communications in the twenty-first century
1
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ECONIS (ZBW)
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1
Service operations
management
: case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
2
Service quality programme developments and lean
management
aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
3
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
4
Scope of Six Sigma in Indian foundry operations : a case study
Singh, Bikram Jit
;
Khanduja, Dinesh
- In:
International journal of services and operations management
13
(
2012
)
1
,
pp. 65-97
Persistent link: https://www.econbiz.de/10009628970
Saved in:
5
Toyota's A3 reports for improving 6-S activities : an aeronautical industry case study
Gnanaguru, R.
;
Puvaneswari, K.
;
Mallick, Jogendra
; …
- In:
International journal of services and operations management
10
(
2011
)
2
,
pp. 239-254
Persistent link: https://www.econbiz.de/10009313078
Saved in:
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