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~isPartOf:"International journal of services and operations management"
~person:"Bharadwaj, R. K."
~subject:"Customer satisfaction"
~subject:"India"
~subject:"Quality management"
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Flexible approach to patients satisfaction : a case of Indian private hospitals
Ali, Sadia Samar
;
Bharadwaj, R. K.
;
Ahmad, F.
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 252-275
Persistent link: https://www.econbiz.de/10009709461
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