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~isPartOf:"International journal of services and operations management"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"India"
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Customer satisfaction
Dienstleistungsqualität
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Business process management
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Ahmad, F.
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Ali, Sadia Samar
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Bharadwaj, R. K.
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Khan, Sami A.
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Salam, Mohammad Asif
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International journal of services and operations management
Health care management review : HCM review
36
Journal of health organization and management
22
Health marketing quarterly
21
Quality management journal : QMJ
14
The TQM journal : the international review of organizational improvement
14
Journal of health economics
9
International journal of pharmaceutical and healthcare marketing
7
International journal of pharmaceutical and healthcare marketing : IJPHM
7
International journal of productivity and quality management : IJPQM
7
Production and operations management : the flagship research journal of the Production and Operations Management Society
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
CHE research paper
6
Health care management science
6
Health economics
6
International journal of hospitality management
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Discussion paper series / IZA
5
Health care management science : a new journal serving the international health care management community
5
Journal of business research : JBR
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
NBER working paper series
5
Total quality management & business excellence
5
WINEG Wissen
5
Business process management journal
4
Health economics review
4
NBER Working Paper
4
SpringerLink / Bücher
4
Technological forecasting & social change : an international journal
4
The service industries journal
4
Benchmarking : an international journal ; BIJ
3
Cogent business & management
3
European journal of operational research : EJOR
3
International journal of production economics
3
International journal of production research
3
International journal of public sector management : IJPSM
3
Journal of industrial engineering and management : JIEM
3
Journal of operations management
3
Journal of organizational behavior management
3
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Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
2
Flexible approach to patients satisfaction : a case of Indian private hospitals
Ali, Sadia Samar
;
Bharadwaj, R. K.
;
Ahmad, F.
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 252-275
Persistent link: https://www.econbiz.de/10009709461
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