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~isPartOf:"International journal of services and operations management"
~subject:"Customer satisfaction"
~subject:"India"
~subject:"Patienten"
~subject:"Quality management"
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Customer satisfaction
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Ahmad, F.
1
Aldaihani, Majid M.
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Ali, Sadia Samar
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Allahverdi, Ali
1
Alsabah, Humoud
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Bharadwaj, R. K.
1
Bisogno, Stefania
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Calabrese, Armando
1
Khan, Sami A.
1
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International journal of services and operations management
NBER working paper series
68
Working paper / National Bureau of Economic Research, Inc.
68
Health care management science
65
Health care management review : HCM review
57
The European journal of health economics : HEPAC ; health economics in prevention and care
46
Journal of health economics
42
Journal of health organization and management
42
NBER Working Paper
42
European journal of operational research : EJOR
35
Health marketing quarterly
33
Health economics
27
Health care management science : a new journal serving the international health care management community
23
Health economics review
22
International journal of pharmaceutical and healthcare marketing : IJPHM
18
International journal of production research
17
Manufacturing & service operations management : M & SOM
16
Production and operations management : an international journal of the Production and Operations Management Society
16
The TQM journal : the international review of organizational improvement
16
Production and operations management : the flagship research journal of the Production and Operations Management Society
15
Omega : the international journal of management science
14
Quality management journal : QMJ
14
International journal of consumer studies
13
International journal of public sector management : IJPSM
13
Krankenhausmanagement : Strategien, Konzepte, Methoden
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
Patientenorientierung im Krankenhaus
12
SpringerLink / Bücher
12
The European journal of health economics
12
Working paper
12
CHE research paper
11
Computers & operations research : and their applications to problems of world concern ; an international journal
11
Discussion paper series / IZA
11
Socio-economic planning sciences : the international journal of public sector decision-making
11
International journal of pharmaceutical and healthcare marketing
10
International journal of production economics
10
Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
10
Ruhr economic papers
10
Schriftenreihe Gesundheitsmanagement und Medizinökonomie
10
International journal of quality and service sciences
9
Journal of Contemporary Issues in Business and Government
9
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Theory of constraints applied to scheduled and unscheduled patient flows : does it improve process performance?
Bisogno, Stefania
;
Calabrese, Armando
;
Levialdi Ghiron, …
- In:
International journal of services and operations management
26
(
2017
)
3
,
pp. 365-385
Persistent link: https://www.econbiz.de/10011757877
Saved in:
2
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
3
Assigning patients to rooms in a private hospital in Kuwait
Alsabah, Humoud
;
Aldaihani, Majid M.
;
Allahverdi, Ali
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 304-322
Persistent link: https://www.econbiz.de/10011522599
Saved in:
4
Flexible approach to patients satisfaction : a case of Indian private hospitals
Ali, Sadia Samar
;
Bharadwaj, R. K.
;
Ahmad, F.
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 252-275
Persistent link: https://www.econbiz.de/10009709461
Saved in:
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