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~isPartOf:"International journal of services and operations management"
~subject:"Customer satisfaction"
~subject:"India"
~subject:"Quality management"
~type:"article"
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Ali, Sadia Samar
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Salam, Mohammad Asif
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International journal of services and operations management
Health care management review : HCM review
22
Health marketing quarterly
16
Journal of health organization and management
12
Quality management journal : QMJ
12
The TQM journal : the international review of organizational improvement
12
International journal of productivity and quality management : IJPQM
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of pharmaceutical and healthcare marketing
6
International journal of pharmaceutical and healthcare marketing : IJPHM
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of business research : JBR
4
Total quality management & business excellence
4
Benchmarking : an international journal ; BIJ
3
Business process management journal
3
Cogent business & management
3
International journal of hospitality management
3
International journal of production economics
3
Journal of industrial engineering and management : JIEM
3
Journal of operations management
3
Accounting and taxation review : A&TR
2
Decision sciences : DS
2
Health care management science : a new journal serving the international health care management community
2
ILR review : the journal of work and policy
2
International journal of consumer studies
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production research
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
International journal of six sigma and competitive advantage : IJSSCA
2
International review on public and non-profit marketing
2
Journal of health economics
2
Journal of hospital marketing & public relations
2
Journal of retailing and consumer services
2
Journal of travel and tourism marketing
2
Omega : the international journal of management science
2
Qualitative Marktforschung : Konzepte - Methoden - Analysen
2
Services marketing quarterly
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
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Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
2
Flexible approach to patients satisfaction : a case of Indian private hospitals
Ali, Sadia Samar
;
Bharadwaj, R. K.
;
Ahmad, F.
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 252-275
Persistent link: https://www.econbiz.de/10009709461
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