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~isPartOf:"International journal of services and operations management"
~subject:"Customer satisfaction"
~subject:"India"
~subject:"Queueing theory"
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Customer satisfaction
India
Queueing theory
Hospital
4
Krankenhaus
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Patienten
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4
Business process management
2
Gesundheitsversorgung
2
Health care
2
Kundenzufriedenheit
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Bottleneck
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Ahmad, F.
1
Aldaihani, Majid M.
1
Ali, Sadia Samar
1
Allahverdi, Ali
1
Alsabah, Humoud
1
Bharadwaj, R. K.
1
Khan, Sami A.
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Salam, Mohammad Asif
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International journal of services and operations management
Health marketing quarterly
16
Health care management review : HCM review
15
Quality management journal : QMJ
9
Journal of health organization and management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Health care management science
6
International journal of pharmaceutical and healthcare marketing
6
International journal of pharmaceutical and healthcare marketing : IJPHM
6
International journal of productivity and quality management : IJPQM
6
International journal of quality & reliability management
6
European journal of operational research : EJOR
5
International journal of quality and service sciences
5
Operations research
5
WINEG Wissen
5
International journal of production economics
4
Journal of business research : JBR
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
4
Benchmarking : an international journal ; BIJ
3
Cogent business & management
3
International journal of hospitality management
3
International journal of production research
3
Journal of industrial engineering and management : JIEM
3
Journal of modelling in management
3
Omega : the international journal of management science
3
Production and operations management : the flagship research journal of the Production and Operations Management Society
3
Accounting and taxation review : A&TR
2
Business process management journal
2
Health care management science : a new journal serving the international health care management community
2
International journal of consumer studies
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
International review on public and non-profit marketing
2
Journal of hospital marketing & public relations
2
Journal of operations management
2
Journal of retailing and consumer services
2
Journal of travel and tourism marketing
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
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Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
2
Assigning patients to rooms in a private hospital in Kuwait
Alsabah, Humoud
;
Aldaihani, Majid M.
;
Allahverdi, Ali
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 304-322
Persistent link: https://www.econbiz.de/10011522599
Saved in:
3
Flexible approach to patients satisfaction : a case of Indian private hospitals
Ali, Sadia Samar
;
Bharadwaj, R. K.
;
Ahmad, F.
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 252-275
Persistent link: https://www.econbiz.de/10009709461
Saved in:
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