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~isPartOf:"International journal of services and operations management"
~subject:"Customer satisfaction"
~subject:"Innovation adoption"
~subject:"Relationship marketing"
~subject:"Supply chain"
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Search: subject_exact:"Structural equation model"
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Customer satisfaction
Innovation adoption
Relationship marketing
Supply chain
Structural equation model
19
Strukturgleichungsmodell
19
structural equation modelling
9
Dienstleistungsqualität
7
Kundenzufriedenheit
7
Performance measurement
7
Performance-Messung
7
Service quality
7
Lieferkette
6
SEM
6
Quality management
4
Qualitätsmanagement
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service quality
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Consumer behaviour
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Hospital
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Krankenhaus
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Partial least squares
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customer satisfaction
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13
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Adil, Mohd
1
Ahmed, Waqar
1
Alsaggaf, Mohammed
1
Arabzad, S. Mohammad
1
Asian, Sobhan
1
Balouei Jamkhaneh, Hadi
1
Brah, Shaukat Ali
1
Dash, Manoj Kumar
1
Gerpott, Torsten J.
1
Ghafourian, Marsa
1
Hamidreza Panjehfouladgaran
1
Hassan, Syed Zahoor
1
Jajja, Muhammad Shakeel Sadiq
1
Jha, Abhishek Kumar
1
Kim, Bowon
1
Kim, Sunghak
1
Konsra, Pooja
1
Krishnamoorthy, V.
1
Kumar, Anil
1
Lashaki, Jafar Kia
1
Li, Xiaoying
1
Lü, Kevin
1
Mahyari, Hamze Kazemi
1
Nima Bahiraie
1
Omar, Mohammad
1
Pool, Javad Khazaei
1
Prakash, N.
1
Shahin, Arash
1
Shirouyehzad, Hadi
1
Somasundaram, R.
1
Yusuff, Rosnah
1
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International journal of services and operations management
International journal of production economics
21
International journal of production research
18
International journal of hospitality management
16
Journal of business research : JBR
16
International journal of business information systems : IJBIS
14
International journal of logistics systems and management
13
The service industries journal
13
Journal of retailing and consumer services
12
The international journal of logistics management
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Journal of strategic marketing
11
Supply chain management : an international journal
11
Asia Pacific journal of marketing and logistics
10
Global business review
10
International journal of productivity and quality management : IJPQM
9
The journal of services marketing
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
Tourism management : research, policies, practice
8
International journal of business excellence
7
International journal of business excellence : IJBEX
7
International journal of electronic marketing and retailing : IJEMR
7
International journal of logistics : research and applications
7
Journal of operations management
7
Journal of travel and tourism marketing
7
Benchmarking : an international journal ; BIJ
6
European journal of marketing : EJM
6
International journal of services, economics and management
6
Journal of marketing management : MM
6
Journal of purchasing and supply management
6
Technological forecasting & social change : an international journal
6
The international journal of bank marketing : IJBM
6
Business process management journal
5
Human systems management : HSM
5
International journal of business performance and supply chain modelling : IJBPSCM
5
International journal of integrated supply management : IJISM
5
International journal of quality & reliability management
5
International journal of shipping and transport logistics : IJSTL
5
Journal of business-to-business marketing
5
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ECONIS (ZBW)
13
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1
An empirical study on apparel retail service quality and its impact on customer loyalty in specialty store
Prakash, N.
;
Somasundaram, R.
;
Krishnamoorthy, V.
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 505-519
Persistent link: https://www.econbiz.de/10011927285
Saved in:
2
Drivers of supply chain transparency and its effects on performance measures in the automotive industry : case of a developing country
Ahmed, Waqar
;
Omar, Mohammad
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 159-186
Persistent link: https://www.econbiz.de/10012106456
Saved in:
3
Classification of the critical success factors in sustainable supply chain management using interpretive structural modelling
Ghafourian, Marsa
;
Shirouyehzad, Hadi
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 159-179
Persistent link: https://www.econbiz.de/10012154623
Saved in:
4
Identifying and evaluating cognitive factors influencing the acceptance of mobile payment services
Shahin, Arash
;
Mahyari, Hamze Kazemi
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 210-227
Persistent link: https://www.econbiz.de/10012154630
Saved in:
5
Electronic word-of-mouth in the mobile service sector : the role of service quality and customer emotional response
Alsaggaf, Mohammed
;
Lü, Kevin
;
Li, Xiaoying
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 81-110
Persistent link: https://www.econbiz.de/10012145258
Saved in:
6
Identification of critical success factors in reverse logistics : analysing interrelationships by interpretive structural modelling
Hamidreza Panjehfouladgaran
;
Nima Bahiraie
;
Yusuff, Rosnah
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10011927280
Saved in:
7
Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings
Adil, Mohd
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 358-373
Persistent link: https://www.econbiz.de/10010127941
Saved in:
8
Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises
Pool, Javad Khazaei
;
Asian, Sobhan
;
Arabzad, S. Mohammad
; …
- In:
International journal of services and operations management
28
(
2017
)
4
,
pp. 468-494
Persistent link: https://www.econbiz.de/10011860865
Saved in:
9
Effects of managers' communication and satisfaction on their perceived importance of value chain sustainability
Kim, Bowon
;
Kim, Sunghak
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 21-47
Persistent link: https://www.econbiz.de/10011593358
Saved in:
10
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
1
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