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~isPartOf:"International journal of services and operations management"
~subject:"Dienstleistungsmanagement"
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Search: subject_exact:"Dienstleistungssektor"
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Dienstleistungsmanagement
Dienstleistungssektor
33
Service industry
33
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
8
Kundenzufriedenheit
8
Quality management
7
Qualitätsmanagement
7
Beziehungsmarketing
5
Lieferkette
5
Relationship marketing
5
Supply chain
5
Consumer behaviour
4
Konsumentenverhalten
4
AHP approach
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AHP-Verfahren
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Business process management
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India
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Indien
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Industrie
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Manufacturing industries
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Prozessmanagement
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Resource-based view
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Ressourcenorientierter Ansatz
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Service management
3
service quality
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services
3
supply chain management
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Betriebliche Wertschöpfung
2
Competitive advantage
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Confidence
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Customer service
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DEA
2
Data envelopment analysis
2
Data-Envelopment-Analyse
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Dienstleistung
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Führungsstil
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Innovation
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Innovation management
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English
3
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Anning-Dorson, Thomas
1
Parameshwaran, R.
1
Pekkanen, Petra
1
Pirttilä, Timo
1
Puolakka, Tiina
1
Srinivasan, P. S. S.
1
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International journal of services and operations management
SpringerLink / Bücher
8
Journal of service management
6
Journal of service research : JSR
6
Forum Dienstleistungsmanagement
5
Service business
4
The journal of services marketing
4
The service industries journal
4
Wissenschaft & Praxis
4
Gabler Edition Wissenschaft
3
Handbook of service science ; [Vol. 1]
3
Interaktionen im Dienstleistungsbereich
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
Journal of business research : JBR
3
Lecture notes in business information processing : LNBIP
3
Moderne Dienstleistungen : Impulse für Innovation, Wachstum und Beschäftigung ; Beiträge der 6. Dienstleistungstagung des BMBF
3
Service Science: Research and Innovations in the Service Economy
3
Service science, management and engineering : education for the 21st Century
3
Services marketing quarterly
3
Betriebswirtschaftliche Forschungsergebnisse
2
Dienstleistungsnetzwerke
2
Harvard business review : HBR
2
Harvard-Business-Manager : das Wissen der Besten
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of services and operations management : IJSOM
2
International journal of services technology and management
2
Journal of service theory and practice : JSTP
2
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
2
Managing service quality : MSQ ; an international journal
2
Operations management ; Vol. 1
2
Operations management research : OMR ; advancing practice through theory
2
Prozessmanagement in der Praxis : Wertschöpfungsketten planen, optimieren und erfolgreich steuern
2
Research on emotion in organizations
2
Service science: research and innovations in the service economy
2
Services management : an integrated approach
2
Springer eBook Collection / Business and Economics
2
The journal of business & industrial marketing
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Academy of Management perspectives : AMP
1
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ECONIS (ZBW)
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1
Analysing courts as a professional service operations management environment
Pekkanen, Petra
;
Puolakka, Tiina
;
Pirttilä, Timo
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 332-358
Persistent link: https://www.econbiz.de/10011849973
Saved in:
2
Innovation development in service firms : a three-model perspective
Anning-Dorson, Thomas
- In:
International journal of services and operations management
28
(
2017
)
1
,
pp. 64-80
Persistent link: https://www.econbiz.de/10011813446
Saved in:
3
An integrated closed-loop model for service performance management
Parameshwaran, R.
;
Srinivasan, P. S. S.
- In:
International journal of services and operations management
4
(
2008
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003629647
Saved in:
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