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~isPartOf:"International journal of services and operations management"
~subject:"Ressourcenorientierter Ansatz"
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Search: subject_exact:"Dienstleistungssektor"
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Ressourcenorientierter Ansatz
Dienstleistungssektor
33
Service industry
33
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
8
Kundenzufriedenheit
8
Quality management
7
Qualitätsmanagement
7
Beziehungsmarketing
5
Lieferkette
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Relationship marketing
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Supply chain
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Consumer behaviour
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Konsumentenverhalten
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AHP approach
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AHP-Verfahren
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Business process management
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Dienstleistungsmanagement
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India
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Indien
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Industrie
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Prozessmanagement
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Resource-based view
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Service management
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service quality
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services
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supply chain management
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Betriebliche Wertschöpfung
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Competitive advantage
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Confidence
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Customer service
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DEA
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Data envelopment analysis
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Data-Envelopment-Analyse
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Dienstleistung
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Smith, Alan D.
2
Gomes, Carlos Francisco
1
Motley, Darlene
1
Rupp, William T.
1
Small, Michael H.
1
Yasin, Mahmoud M.
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International journal of services and operations management
Journal of business research : JBR
6
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of production economics
4
Journal of service management
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International marketing review
2
Journal of creating value
2
Journal of service theory and practice : JSTP
2
R & D management
2
The international journal of human resource management
2
The journal of services marketing
2
The service industries journal
2
Benchmarking : an international journal
1
Business strategy and the environment
1
Career development international : the journal for executive, consultants, academics and individuals
1
Der kompetenzbasierte Ansatz auf dem Weg zu einer "Theorie der Unternehmung"
1
Diskussionspapierreihe Innovation, Servicedienstleistungen und Technologie
1
Doctoral thesis / Luleå University of Technology
1
European journal of innovation management
1
European journal of marketing : EJM
1
European management journal
1
Gabler Edition Wissenschaft / Strategisches Kompetenz-Management
1
Information systems and e-business management : ISeB
1
Innovation and development
1
International business review : the official journal of the European International Business Academy
1
International journal of business environment : IJBE
1
International journal of innovation management
1
International journal of networking and virtual organisations : IJNVO
1
International journal of operations & production management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Journal for global business advancement : JGBA
1
Journal of Islamic marketing
1
Journal of accounting & management information systems : JAMIS
1
Journal of entrepreneurship in emerging economies
1
Journal of hospitality marketing & management
1
Journal of organizational change management
1
Journal of organizational computing and electronic commerce
1
Journal of risk and financial management : JRFM
1
Knowledge enterprise: intelligent strategies in product design, manufacturing, and management : proceedings of PROLAMAT 2006, IFIP TC5 international conference, June 15-17 2006, Shanghai, China
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ECONIS (ZBW)
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1
Capabilities as components of competitive strategy in the Portuguese service sector
Gomes, Carlos Francisco
;
Yasin, Mahmoud M.
;
Small, …
- In:
International journal of services and operations management
20
(
2015
)
3
,
pp. 302-319
Persistent link: https://www.econbiz.de/10011403172
Saved in:
2
Corporate reputation as strategic competitive advantage of manufacturing and service-based firms : multi-industry case study
Smith, Alan D.
;
Rupp, William T.
;
Motley, Darlene
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 131-156
Persistent link: https://www.econbiz.de/10009709489
Saved in:
3
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
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