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~isPartOf:"International journal of services and operations management"
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Performance measurement
48
Performance-Messung
48
Dienstleistungsqualität
17
Service quality
17
Quality management
13
Qualitätsmanagement
13
Lieferkette
11
Supply chain
11
Customer satisfaction
10
Kundenzufriedenheit
10
Measurement
10
Messung
10
Data envelopment analysis
8
Data-Envelopment-Analyse
8
Structural equation model
8
Strukturgleichungsmodell
8
service quality
8
Balanced Scorecard
6
Balanced scorecard
6
Fuzzy sets
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Fuzzy-Set-Theorie
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Industrie
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Manufacturing industries
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Firm performance
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Hospital
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India
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Indien
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Krankenhaus
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Unternehmenserfolg
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performance measurement
5
AHP approach
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AHP-Verfahren
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BSC
4
Simulation
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balanced scorecard
4
structural equation modelling
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Bank
3
Betriebliche Kennzahl
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Consumer behaviour
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Erfolgsfaktor
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English
58
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Shirouyehzad, Hadi
3
Arabzad, S. Mohammad
2
Asif, Muhammad
2
Devadasan, S. R.
2
Jajja, Muhammad Shakeel Sadiq
2
Khairul Anuar Mohd Ali
2
Maharaja, R.
2
Main, Naser Alolayyan
2
Sakthivel, M.
2
Shahin, Arash
2
Adams, Stephanie G.
1
Adel, Riham
1
Ahmad, Haseeb
1
Ahmed, Waqar
1
Amaladhasan, S.
1
Anish, M. N.
1
Antunes, Marina Godinho
1
Arbabshirani, Behrouz
1
Arora, A. P.
1
Aryanezhad, Mir-Bahador
1
Asgari, Nasrin
1
Asika, Nnamdi M.
1
Asokan, P.
1
Awan, Muhammad
1
Awan, Muhammad Usman
1
Awolusi, Olawumi Dele
1
Azhar, Tashfeen
1
Baker, Timothy
1
Barbosa, Belem
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Battini, Daria
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Bordoloi, Sanjeev
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Bradshaw, Ronald
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Brah, Shaukat Ali
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Caurio, Cristian
1
Chadha, Suresh Kumar
1
Chawan, Vinaysingh
1
Collier, David A.
1
Dabestani, Reza
1
Das, Prasun
1
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International journal of services and operations management
NBER working paper series
452
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
439
Working paper / National Bureau of Economic Research, Inc.
431
NBER Working Paper
375
Environmental & resource economics : the official journal of the European Association of Environmental and Resource Economists
272
Discussion paper series / IZA
226
SpringerLink / Bücher
219
Journal of business research : JBR
209
Journal of environmental economics and management : JEEM ; the official journal of the Association of Environmental and Resource Economists
198
Working paper
191
Applied economics
185
Land economics : applied research on environmental resources
182
American journal of agricultural economics
179
International journal of production research
178
The international journal of productivity and performance management : IJPPM
150
IZA Discussion Paper
146
European journal of operational research : EJOR
145
Applied economics letters
143
OECD Environment Statistics
141
International journal of production economics
140
Policy research working paper : WPS
138
Economics letters
137
Discussion paper / Tinbergen Institute
131
Insurance / Mathematics & economics
129
World Bank E-Library Archive
120
Food policy : economics planning and politics of food and agriculture
116
Tourism management : research, policies, practice
115
Public performance & management review
113
International journal of hospitality management
112
Energy economics
110
International journal of productivity and quality management : IJPQM
110
CESifo working papers
106
Benchmarking : an international journal ; BIJ
105
Discussion paper / Centre for Economic Policy Research
104
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
101
World Bank Policy Research Working Paper
99
Journal of retailing and consumer services
98
The American economic review
91
Management science : journal of the Institute for Operations Research and the Management Sciences
90
Journal of banking & finance
89
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ECONIS (ZBW)
58
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1
Organisational management through performance indicators
Kipper, Liane Mahlmann
;
Nara, Elpidio Oscar Benitez
; …
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
Saved in:
2
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
3
Drivers of supply chain transparency and its effects on performance measures in the automotive industry : case of a developing country
Ahmed, Waqar
;
Omar, Mohammad
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 159-186
Persistent link: https://www.econbiz.de/10012106456
Saved in:
4
Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
5
Green supply chain performance evaluation model for automotive manufacturing industries by using eco-balanced scorecard
Amaladhasan, S.
;
Parthiban, P.
;
Dhanalakshmi, R.
- In:
International journal of services and operations management
33
(
2019
)
4
,
pp. 442-467
Persistent link: https://www.econbiz.de/10012145272
Saved in:
6
An empirical study of the performance of Canadian-owned chains of retail stores
Takouda, Pawoumodom M.
;
Dia, Mohamed
- In:
International journal of services and operations management
33
(
2019
)
4
,
pp. 512-528
Persistent link: https://www.econbiz.de/10012145276
Saved in:
7
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
8
Developing a scale for measuring service quality in the public sector
Asif, Muhammad
;
Awan, Muhammad
;
Haque, Shahbaz Ul
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
Saved in:
9
Performance measurement of the leagile supply chain
Maharaja, R.
;
Devadasan, S. R.
;
Sakthivel, M.
;
Murugesh, R.
- In:
International journal of services and operations management
31
(
2018
)
3
,
pp. 396-414
Persistent link: https://www.econbiz.de/10011978878
Saved in:
10
Performance evaluation of TQM attainment in Indian manufacturing sector
Gupta, Vineet
;
Garg, Dixit
;
Kumar, Raj
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011849912
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