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~isPartOf:"International journal of services and standards"
~person:"Scott, Rebecce A."
~subject:"Compensation system"
~subject:"Dienstleistungsqualität"
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Evaluating healthcare process improvement for patient callbacks
Scott, Rebecce A.
;
George, Benjamin T.
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011283323
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