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~isPartOf:"International journal of services and standards"
~subject:"Airport management"
~subject:"Corporate social responsibility"
~subject:"USA"
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Airport management
Corporate social responsibility
USA
Quality management
20
Qualitätsmanagement
20
Standardisierung
11
Standardization
11
Dienstleistungsqualität
10
Service quality
10
Gesundheitswesen
4
Health care system
4
Customer satisfaction
3
Kundenzufriedenheit
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United States
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Business process management
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Cost management
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Factor analysis
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Faktorenanalyse
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Gesundheitsversorgung
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Globalisierung
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Globalization
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Health care
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Kostenmanagement
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Prozessmanagement
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service quality
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standards
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Arbeitskräfte
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Bibliometrics
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Fok, Lillian Y.
1
Hartman, Sandra J.
1
Jenicke, Lawrence O.
1
Kuo, Hsiao-chiao
1
Smith, Alan D.
1
Tsai, Wen-hsien
1
Utecht, Kathleen M.
1
Zee, Susan Mu-lan
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International journal of services and standards
Quality management journal : QMJ
30
International journal of productivity and quality management : IJPQM
25
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
24
International journal of quality & reliability management
22
The TQM journal : the international review of organizational improvement
19
International journal of production research
18
Health care management review : HCM review
13
Total quality management & business excellence
12
International journal of production economics
11
International journal of six sigma and competitive advantage : IJSSCA
11
Global business and organizational excellence : a review of research & best practices
10
Working paper / National Bureau of Economic Research, Inc.
10
Journal of operations management
7
The international journal of productivity and performance management : IJPPM
7
International journal of quality and service sciences
6
Lean Six Sigma in service : applications and case studies
6
Operations management research : OMR ; advancing practice through theory
6
Amfiteatru economic : an economic and business research periodical
5
Benchmarking : an international journal ; BIJ
5
European journal of operational research : EJOR
5
International Journal of Quality & Reliability Management
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
Academy of Management journal : AMJ
4
Corporate social responsibility and environmental management
4
Health care financing review
4
ILR review : the journal of work and policy
4
International journal of business excellence
4
International journal of logistics systems and management
4
Journal of business ethics : JOBE
4
Management international review : mir ; journal of international business
4
The IUP journal of operations management : IJOM
4
Verslo ir teisės aktualijos : mokslo darbai
4
A Productivity Press book
3
Business strategy and the environment
3
European journal of industrial engineering : EJIE
3
Health economics
3
Industrial and corporate change
3
International journal of collaborative enterprise : IJCEnt
3
International journal of contemporary hospitality management
3
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ECONIS (ZBW)
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1
A hybrid approach for multi-criteria evaluation of airport service quality
Tsai, Wen-hsien
;
Kuo, Hsiao-chiao
- In:
International journal of services and standards
7
(
2011
)
1
,
pp. 78-94
Persistent link: https://www.econbiz.de/10009245078
Saved in:
2
Increasing calculation consistency and reducing calculation time using Six Sigma : a case study of salary determination in an institution of higher education
Utecht, Kathleen M.
;
Jenicke, Lawrence O.
- In:
International journal of services and standards
5
(
2009
)
2
,
pp. 115-134
Persistent link: https://www.econbiz.de/10003882830
Saved in:
3
Relationships among factors related to employee perceptions of the green movement in organisations
Fok, Lillian Y.
;
Zee, Susan Mu-lan
;
Hartman, Sandra J.
- In:
International journal of services and standards
5
(
2009
)
4
,
pp. 316-332
Persistent link: https://www.econbiz.de/10003970448
Saved in:
4
Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D.
- In:
International journal of services and standards
4
(
2008
)
3
,
pp. 284-302
Persistent link: https://www.econbiz.de/10003741733
Saved in:
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