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~isPartOf:"International journal of services technology and management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Management information systems : mis quarterly"
~subject:"Online-Handel"
~subject:"Telecommunications industry"
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Search: subject:"Informationsdienstleistung"
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Online-Handel
Telecommunications industry
Digitale Dienste
35
Web-based service
35
Internet
11
Dienstleistungsqualität
9
Service quality
9
Consumer behaviour
8
Konsumentenverhalten
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Quach, Sara
2
Thaichon, Paramaporn
2
Bandyopadhyay, Subhajyoti
1
Cheng, Hsing Kenneth
1
Etzion, Hila
1
Guo, Hong
1
Jebarajakirthy, Charles
1
Ladhari, Riadh
1
Leclerc, André
1
Lim, Arthur
1
Lobo, Antonio
1
Pang, Min-seok
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Prentice, Catherine
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Yang, Yu-Chen
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International journal of services technology and management
Journal of retailing and consumer services
Management information systems : mis quarterly
Journal of management information systems : JMIS
4
Electronic commerce research
3
Review of industrial organization : RIO
3
E-Service : new directions in theory and practice
2
Information systems research : ISR
2
International journal of business innovation and research
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of innovation and technology management
2
International journal of production economics
2
Journal of internet commerce
2
Journal of management research
2
Journal of regulatory economics
2
Managing service quality : MSQ ; an international journal
2
Netnomics
2
Services marketing quarterly
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
The journal of services marketing
2
Value creation in e-business management : 15th Americas Conference on Information Systems, AMCIS 2009, SIGeBIZ track, San Francisco, CA, USA, August 6 - 9, 2009; selected papers
2
Wettbewerbsvorteile durch Online-Marketing : die strategischen Perspektiven elektronischer Märkte ; mit 6 Tabellen
2
Working paper / National Bureau of Economic Research, Inc.
2
Asia Pacific journal of marketing and logistics
1
Asia marketing journal
1
Bangladeshi Case Study Series (Part
1
Benchmarking : an international journal
1
Collection du Centre d'Éthique Économique
1
Communicating corporate social responsibility : perspectives and practice
1
Computational & mathematical organization theory
1
Decision sciences : DS
1
Der Rundfunk als privates und öffentliches Gut : 25 Jahre Institut für Rundfunkökonomie
1
Discussion paper / Center for Economic Research, Tilburg University
1
Discussion paper / NHH, Department of Economics
1
Discussion papers / CEPR
1
Diskussionspapier / Helmut-Schmidt-Universität, Fächergruppe Volkswirtschaftslehre
1
Dissertations Abstracts International
1
ESCP Europe working paper
1
Economia e politica industriale
1
Economic growth in the European Union : analyzing SME and investment policies
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ECONIS (ZBW)
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1
Disruptive online service innovation in the presence of competition among disruptors : the case of 3rd-party online payment
Zhou, Yang
;
Zhang, Qingpu
- In:
International journal of services technology and management
25
(
2019
)
3/4
,
pp. 384-403
Persistent link: https://www.econbiz.de/10012101634
Saved in:
2
Effects of competition among internet service providers and content providers on the net neutrality debate
Guo, Hong
;
Bandyopadhyay, Subhajyoti
;
Lim, Arthur
; …
- In:
Management information systems : mis quarterly
41
(
2017
)
2
,
pp. 353-370
Persistent link: https://www.econbiz.de/10011689824
Saved in:
3
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
4
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
5
Complementary online services in competitive markets : maintaining profitability in the presence of network effects
Etzion, Hila
;
Pang, Min-seok
- In:
Management information systems : mis quarterly
38
(
2014
)
1
,
pp. 231-248
Persistent link: https://www.econbiz.de/10010258234
Saved in:
6
Building loyalty with online financial services customers : is there a gender difference?
Ladhari, Riadh
;
Leclerc, André
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 560-569
Persistent link: https://www.econbiz.de/10010128305
Saved in:
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