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~isPartOf:"International journal of services technology and management"
~language:"eng"
~person:"Law, Rob"
~person:"Lings, Ian"
~subject:"Verhalten"
~subject:"Work stress"
~type_genre:"Article in journal"
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Verhalten
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International journal of services technology and management
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Empowerment and role stress in the human interface between the firm and its markets
Sood, Aarti
;
Lings, Ian
- In:
International journal of services technology and management
14
(
2010
)
2/3
,
pp. 233-249
Persistent link: https://www.econbiz.de/10003997676
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Service employee behaviour: the role of compliance and risk taking
Gudergan, Siegfried
;
Lings, Ian
- In:
International journal of services technology and management
14
(
2010
)
2/3
,
pp. 208-216
Persistent link: https://www.econbiz.de/10003997672
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