Service employee behaviour: the role of compliance and risk taking
Siegfried Gudergan; Ian Lings
| Year of publication: |
2010
|
|---|---|
| Authors: | Gudergan, Siegfried ; Lings, Ian |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 14.2010, 2/3, p. 208-216
|
| Subject: | Dienstleistungsmanagement | Service management | Arbeitskräfte | Workforce | Verhalten | Behaviour | Compliance-Management | Compliance management | Dienstleistungssektor | Service industry |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003997672