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~isPartOf:"International journal of technology, policy and management : IJTPM"
~subject:"Customer satisfaction"
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A Six Sigma approach to measure service quality in key dependencies of a government ministry
Fontalvo-Herrera, Tomás
;
Delahoz-Dominguez, Enrique
; …
- In:
International journal of technology, policy and …
21
(
2021
)
4
,
pp. 317-332
Persistent link: https://www.econbiz.de/10012800979
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