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~isPartOf:"International journal of value chain management : IJVCM"
~isPartOf:"Service business"
~isPartOf:"Working papers / University of Kent, Kent Business School"
~subject:"Bibliometrie"
~subject:"Hotellerie"
~type_genre:"Arbeitspapier"
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International journal of value chain management : IJVCM
Service business
Working papers / University of Kent, Kent Business School
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A review of the literature to understand diversity in ISO 9001 adoption and the achievement of benefits
Dick, Gavin
;
Heras-Saizarbitoria, Iñaki
;
Tarí, Juan José
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2013
Persistent link: https://www.econbiz.de/10010354361
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Benefits of quality certification in hotels : the impact of motives and the usage of quality tools
Dick, Gavin
;
Heras-Saizarbitoria, Iñaki
;
Tarí, Juan José
-
2013
Persistent link: https://www.econbiz.de/10010354363
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