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~isPartOf:"International review on public and nonprofit marketing : official publication of the International Association on Public and Nonprofit Marketing"
~person:"Casaló, Luis V."
~type_genre:"Article in journal"
~type_genre:"Handbuch"
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Customer satisfaction
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Casaló, Luis V.
Belanche, Daniel
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Flavián Blanco, Carlos
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International review on public and nonprofit marketing : official publication of the International Association on Public and Nonprofit Marketing
Journal of business research : JBR
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Journal of marketing communications
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International journal of electronic commerce : IJEC
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International journal of electronic marketing and retailing : IJEMR
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Providing online public services successfully : the role of confirmation of citizens' expectations
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
International review on public and nonprofit marketing …
7
(
2010
)
2
,
pp. 167-184
Persistent link: https://www.econbiz.de/10008667913
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