//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Employee retention"
~subject:"Job satisfaction"
~subject:"Marketing management"
~subject:"Marketingmanagement"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Salespersons"
Narrow search
Delete all filters
| 12 applied filters
Year of publication
From:
To:
Subject
All
Employee retention
Job satisfaction
Marketing management
Marketingmanagement
Physical distribution
Relationship marketing
Salespeople
149
Verkaufspersonal
149
Beziehungsmarketing
54
Selling
44
Verkauf
44
Consumer behaviour
34
Konsumentenverhalten
34
B-to-B-Marketing
24
Business-to-business marketing
24
Customer satisfaction
24
Kundenzufriedenheit
24
Einzelhandel
21
Retail trade
21
Arbeitsverhalten
18
Work behaviour
18
Sales
15
Arbeitsleistung
14
Dienstleistungsqualität
14
Job performance
14
Service quality
14
Customer service
13
Kundenservice
13
Leistungsmotivation
13
Lieferantenmanagement
13
Supplier relationship management
13
Work motivation
13
Arbeitszufriedenheit
12
Führungsstil
11
Leadership style
11
Mitarbeiterbindung
10
Motivation
10
Stress
10
Work stress
10
Emotion
9
Firm performance
9
Personality psychology
9
Persönlichkeitspsychologie
9
more ...
less ...
Online availability
All
Undetermined
45
Free
2
Type of publication
All
Article
71
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
71
Language
All
English
71
Author
All
Lam, Son K.
4
Wieseke, Jan
4
Homburg, Christian
3
Hughes, Douglas E.
3
Alavi, Sascha
2
Brown, Tom
2
Cron, William L.
2
DeCarlo, Thomas E.
2
Echchakoui, Saïd
2
Edmondson, Diane R.
2
Grewal, Dhruv
2
Habel, Johannes
2
Haumann, Till
2
Klarmann, Martin
2
Matthews, Lucy M.
2
Mikolon, Sven
2
Peterson, Robert M.
2
Poujol, Juliet F.
2
Rapp, Adam
2
Schmitz, Christian
2
Singh, Jagdip
2
Zablah, Alex R.
2
Agnihotri, Raj
1
Ahearne, Michael
1
Alnakhli, Hayam
1
Altman, Daniel
1
Andersson, Pernille K.
1
Andzulis, James "Mick"
1
Arditto, Luis
1
Arndt, Aaron D.
1
Arnold, Todd
1
Arnold, Todd J.
1
Artis, Andrew B.
1
Askew, Matthew A
1
Bagozzi, Richard P.
1
Baldauf, Artur
1
Bande, Belen
1
Barnes, Donald C.
1
Beitelspacher, Lauren Skinner
1
Bellamkonda, Raja Shekhar
1
more ...
less ...
Published in...
All
Journal of Asia Business Studies
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of service research : JSR
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
75
The journal of personal selling & sales management : JPSSM
65
Journal of business research : JBR
46
The journal of business & industrial marketing
31
Journal of personal selling & sales management
29
Journal of marketing
13
Journal of retailing
12
The service industries journal
10
Journal of business ethics : JOBE
9
European journal of marketing : EJM
8
Journal of strategic marketing
7
International journal of hospitality management
6
International journal of retail & distribution management
6
Journal of financial services marketing : JFSM
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Journal of service research
6
Marketing intelligence & planning
6
Journal of managerial issues : JMI
5
Psychology & marketing
5
Asia Pacific journal of marketing and logistics
4
International journal of contemporary hospitality management
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing theory and practice
4
Market : review for marketing theory and practice
4
The international review of retail, distribution and consumer research
4
The journal of services marketing
4
Australasian marketing journal
3
Business horizons
3
European journal of marketing
3
International journal of logistics : research and applications
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of marketing research : JMR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service theory and practice
3
more ...
less ...
Source
All
ECONIS (ZBW)
71
Showing
41
-
50
of
71
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
41
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
42
The transition from product to solution selling : the role and organization of employees engaged in current business
Levihn, Ulrika
;
Levihn, Fabian
- In:
Journal of business-to-business marketing
23
(
2016
)
3
,
pp. 207-219
Persistent link: https://www.econbiz.de/10011606388
Saved in:
43
Securing frontline employee support after an ethical scandal : the moderating impact of response strategies
Walter, Benjamin von
;
Wentzel, Daniel
;
Tomczak, Torsten
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 417-432
Persistent link: https://www.econbiz.de/10011606978
Saved in:
44
Extrinsic versus intrinsic approaches to managing a multi-brand salesforce : when and how do they work?
Gillespie, Erin Adamson
;
Noble, Stephanie M.
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 707-725
Persistent link: https://www.econbiz.de/10011614086
Saved in:
45
Identifying effective hunters and farmers in the salesforce: a dispositional–situational framework
DeCarlo, Thomas E.
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
4
,
pp. 415-439
Persistent link: https://www.econbiz.de/10011563219
Saved in:
46
When frontline employee behavior backfires : distinguishing between customer gratitude and indebtedness and their impact on relational behaviors
Bock, Dora E.
;
Folse, Judith Anne Garretson
;
Black, …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 322-336
Persistent link: https://www.econbiz.de/10011665447
Saved in:
47
Buyer loyalty in business markets : can the firm and salesperson get what they truly desire?
Wang, Guocai
;
Wang, Xiaoyan
;
Long, Yu
;
Wee, Chow Hou
; …
- In:
Journal of business-to-business marketing
22
(
2015
)
3
,
pp. 197-210
Persistent link: https://www.econbiz.de/10011413358
Saved in:
48
Drivers of sales force equity in the service industry
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 140-153
Persistent link: https://www.econbiz.de/10011388113
Saved in:
49
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
50
Walking a tightrope : the joint impact of customer and within-firm boundary spanning activities on perceived customer satisfaction and team performance
Sleep, Stefan
;
Bharadwaj, Sundar
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
4
,
pp. 472-489
Persistent link: https://www.econbiz.de/10011306303
Saved in:
First
Prev
1
2
3
4
5
6
7
8
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->