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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
76
Service quality
76
Customer satisfaction
34
Kundenzufriedenheit
34
Financial audit
29
Wirtschaftsprüfung
29
Service Quality
23
Consumer behaviour
19
Konsumentenverhalten
19
Viet Nam
18
Vietnam
18
Beziehungsmarketing
15
Customer Satisfaction
15
Relationship marketing
15
Audit quality
10
Fee (Remuneration)
8
Honorar
8
Audit Quality
6
Emotion
6
Higher education institution
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Hochschule
6
Satisfaction
6
Students
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Studierende
6
Charges
5
Gebühr
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Student Satisfaction
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Customer Loyalty
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Electronic Banking
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Electronic banking
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Indonesia
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Indonesien
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Accounting
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Arbeitszufriedenheit
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Bank
3
Beschwerdemanagement
3
Complaint management
3
Financial statement audit
3
Holiday behaviour
3
Hotel industry
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Article
76
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76
Aufsatz in Zeitschrift
76
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English
76
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Lennox, Clive
5
DeFond, Mark L.
3
Ha Nam Khanh Giao
3
Akob, Muhammad
2
Bui Nhat Vuong
2
Febrilia, Ika
2
Fung, Simon Yu Kit
2
Kim, Yongtae
2
Lin, Bing
2
Mulyono, Hardi
2
Pramono, Rudy
2
Rizan, Mohamad
2
Su, Lixin
2
Tung Tran Anh
2
Van Dat Tran
2
Wibowo, Agus
2
Zhu, Xindong
2
Abdussakir, Abdussakir
1
Ahmad, Gulzar
1
Akram, Sadaf
1
Al Idrus, Salim
1
Al Idrus, Shofiyah
1
Al-Amri, Hanin Abdulrhman
1
Alam, Naushad
1
Ali, Md. Julfikar
1
Amin, Fadillah
1
Amin, Grace
1
Anh Huu Nguyen
1
Aobdia, Daniel
1
Arfah, Aryati
1
Ari Warokka
1
Badawi, Badawi
1
Beardsley, Erik L.
1
Beck, Matthew J.
1
Bernato, Innocentius
1
Bhutto, Sana Arz
1
Bua, Hasanuddin
1
Bui Huy Khoi
1
Cai, Ye
1
Call, Andrew C.
1
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Journal of Asian finance, economics and business : JAFEB
Journal of accounting & economics
International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
292
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
140
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
115
International journal of quality & reliability management
112
International journal of quality and service sciences
111
Service business
109
International journal of productivity and quality management : IJPQM
107
Cogent business & management
103
Journal of service research : JSR
103
Health care management review : HCM review
102
International journal of services and operations management
102
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Discussion paper series / IZA
92
Quality management journal : QMJ
92
Total quality management & business excellence
91
Economics of education review
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
77
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
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ECONIS (ZBW)
76
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1
Service recovery process : the effects of distributive and informational justice on satisfaction over complaint handling
Badawi, Badawi
;
Hartati, Wiwi
;
Muslichah, Istyakara
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 375-383
Persistent link: https://www.econbiz.de/10012692343
Saved in:
2
Hedonic shopping motivation and impulse buying : the effect of website quality on customer satisfaction
Widagdo, Bambang
;
Roz, Kenny
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 395-405
Persistent link: https://www.econbiz.de/10012692348
Saved in:
3
Element of marketing : SERVQUAL toward patient loyalty in the private hospital sector
Akob, Muhammad
;
Yantahin, Munawar
;
Ilyas, Gunawan Bata
; …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 419-430
Persistent link: https://www.econbiz.de/10012692354
Saved in:
4
The impact of service quality on customer satisfaction : the role of price
Sri Lestari Prasilowati
;
Suyanto, Suyanto
;
Safitri, Julia
; …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 451-455
Persistent link: https://www.econbiz.de/10012692360
Saved in:
5
The effect of product knowledge and service quality on customer satisfaction
Al Idrus, Salim
;
Abdussakir, Abdussakir
;
Djakfar, Muhammad
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 927-938
Persistent link: https://www.econbiz.de/10012692590
Saved in:
6
Impact of service recovery, customer satisfaction, and corporate image on customer loyalty
Zaid, Sudirman
;
Palilati, Alida
;
Madjid, Rahmat
;
Bua, …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 961-970
Persistent link: https://www.econbiz.de/10012692597
Saved in:
7
Service-oriented organizational citizenship behavior in restaurants : an empirical study from Pakistan
Bhutto, Sana Arz
;
Jamal, Yasir
;
Rafiq, Asim
;
Nisa, Noor Un
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 67-77
Persistent link: https://www.econbiz.de/10012670986
Saved in:
8
The influence of university sustainability practices on student loyalty : an empirical study from Vietnam
Thuy Thanh Thi Doan
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
10
,
pp. 177-185
Persistent link: https://www.econbiz.de/10012671109
Saved in:
9
The dark side of audit market competition
Pan, Yue
;
Shroff, Nemit
;
Zhang, Pengdong
- In:
Journal of accounting & economics
75
(
2023
)
1
,
pp. 1-29
Persistent link: https://www.econbiz.de/10014282262
Saved in:
10
Entrenchment effect and audit quality in family business of Pakistan
Tahir, Safdar Husain
;
Akram, Sadaf
;
Perveen, Shahida
; …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
8
,
pp. 95-102
Persistent link: https://www.econbiz.de/10012670615
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