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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~isPartOf:"Journal of service research : JSR"
~subject:"Customer satisfaction"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzbeitrag"
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Search: subject_exact:"Consumer Behaviour"
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Subject
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Customer satisfaction
Consumer behaviour
215
Konsumentenverhalten
215
Beziehungsmarketing
66
Dienstleistungsqualität
66
Relationship marketing
66
Service quality
66
Kundenzufriedenheit
63
Viet Nam
32
Vietnam
32
Brand image
23
Markenimage
23
Brand management
22
Markenführung
22
Emotion
20
Online retailing
19
Online-Handel
19
Innovation adoption
17
Innovationsakzeptanz
17
Beschwerdemanagement
16
Complaint management
16
Viral marketing
16
Virales Marketing
16
E-commerce
14
Electronic Commerce
14
Brand
13
Confidence
13
Internet marketing
13
Online-Marketing
13
Social Web
13
Social web
13
Vertrauen
13
Customer Satisfaction
11
Dienstleistungssektor
11
Markenartikel
11
Purchase Intention
11
Service industry
11
Dienstleistung
10
Electronic Banking
10
Electronic banking
10
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21
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18
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Article
63
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Konferenzbeitrag
Article in journal
63
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English
63
Author
All
Van Dat Tran
3
Auh, Seigyoung
2
Dong, Beibei
2
Eisingerich, Andreas B
2
Evans, Kenneth R.
2
Flynn, Andrea Godfrey
2
Gong, Taeshik
2
Haws, Kelly L.
2
McColl-Kennedy, Janet R.
2
Patterson, Paul G.
2
Seiders, Kathleen
2
Sivakumar, K.
2
Zou, Shaoming
2
Aksoy, Lerzan
1
Al-Nsour, Iyad A.
1
Alavi, Sascha
1
Albrecht, Arne Keno
1
Alnsour, Ibrahim R.
1
Alotoum, Firas J.
1
Andreassen, Tor W.
1
Babakus, Emin
1
Barrutia, José M.
1
Bartl, Christopher
1
Bearden, William O.
1
Beatty, Sharon E.
1
Bell, Simon J.
1
Benoit, Sabine
1
Bernato, Innocentius
1
Berry, Leonard L.
1
Bloemer, Josée M. M.
1
Bolton, Ruth N.
1
Bua, Hasanuddin
1
Buoye, Alexander
1
Cha, Seong Soo
1
Chan, Kimmy Wa
1
Cho, Yun Kyung
1
Choi, Jin Nam
1
Ciptoheriyanto, Priyono
1
Collier, Joel E.
1
Colm, Laura
1
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Journal of Asian finance, economics and business : JAFEB
Journal of service research : JSR
Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
54
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
41
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
63
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1
The implication of trust that influences customers' intention to use mobile banking
Ramli, Yanto
;
Harwani, Yuli
;
Soelton, Mochamad
; …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 353-361
Persistent link: https://www.econbiz.de/10012692340
Saved in:
2
Hedonic shopping motivation and impulse buying : the effect of website quality on customer satisfaction
Widagdo, Bambang
;
Roz, Kenny
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 395-405
Persistent link: https://www.econbiz.de/10012692348
Saved in:
3
Impact of service recovery, customer satisfaction, and corporate image on customer loyalty
Zaid, Sudirman
;
Palilati, Alida
;
Madjid, Rahmat
;
Bua, …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 961-970
Persistent link: https://www.econbiz.de/10012692597
Saved in:
4
An empirical study of customers' satisfaction and repurchase intention on online shopping in Vietnam
Nguyen Lan
;
Nguyen Thu Ha
;
Thi Khanh Phuong Tan
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 971-983
Persistent link: https://www.econbiz.de/10012692600
Saved in:
5
Enhancing customers' satisfaction using loyalty rewards programs : evidence from Jordanian banks
Al-Nsour, Iyad A.
;
Alnsour, Ibrahim R.
;
Alotoum, Firas J.
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 297-305
Persistent link: https://www.econbiz.de/10012671035
Saved in:
6
The effects of customer engagement and brand trust on brand loyalty : a case study of BPJS healthcare participants in Indonesia
Kholis, Noor
;
Ratnawati, Alifah
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 317-324
Persistent link: https://www.econbiz.de/10012671052
Saved in:
7
The effects of perceived satisfaction level of high-involvement product choice attribute of millennial generation on repurchase intention : moderating effect of gender difference
Kim, Young Ei
;
Yang, Hoe-chang
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
1
,
pp. 131-140
Persistent link: https://www.econbiz.de/10012667208
Saved in:
8
Assessing the effects of service quality, experience value, relationship quality on behavioral intentions
Van Dat Tran
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
3
,
pp. 167-175
Persistent link: https://www.econbiz.de/10012667337
Saved in:
9
The effect of convenience store dessert on consumers value and satisfaction
Cha, Seong Soo
;
Lee, Su-Han
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
3
,
pp. 191-199
Persistent link: https://www.econbiz.de/10012667341
Saved in:
10
Customer satisfaction at Tiki.vn e-commerce platform
Ha Nam Khanh Giao
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
4
,
pp. 173-183
Persistent link: https://www.econbiz.de/10012667521
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