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~isPartOf:"Journal of air transport management"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~person:"Calisir, Nese"
~person:"Martín, Juan Carlos"
~subject:"Customer satisfaction"
~subject:"Duty-free shoppers' satisfaction"
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Customer satisfaction
Duty-free shoppers' satisfaction
Kundenzufriedenheit
4
Airport
3
Dienstleistungsqualität
3
Flughafen
3
Service quality
3
Consumer behaviour
2
Konsumentenverhalten
2
Age
1
Air passenger transport
1
Air transport
1
Airline
1
Airline industry
1
Airport management
1
Australia
1
Australian airport
1
Australien
1
Beverage industry
1
Beziehungsmarketing
1
Ernährungsindustrie
1
Fluggesellschaft
1
Flughafenmanagement
1
Food and beverage
1
Food industry
1
Fuzzy analysis
1
Fuzzy logic
1
Fuzzy sets
1
Fuzzy-Set-Theorie
1
Getränkeindustrie
1
Image
1
International brands
1
International routes
1
Luftverkehr
1
Passagierluftverkehr
1
Passenger loyalty
1
Preismanagement
1
Price
1
Pricing strategy
1
Quality
1
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Calisir, Nese
Martín, Juan Carlos
Gomes, Carlos Francisco
3
Liu, Chih-Hsing
3
Pantouvakis, Angelos
3
Park, Jin-Woo
3
Beise-Zee, Rian
2
Bezerra, George C. L.
2
Finsterwalder, Jörg
2
Larivière, Bart
2
Park, Jungkun
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Slåtten, Terje
2
Van Vaerenbergh, Yves
2
Wu, Li-wei
2
Zhang, Yahua
2
Aboagye, Michael Osei
1
Akan, Şahap
1
Al Nasser, Amjad
1
Al-Hawari, Mohd Ahmad
1
Allen, Jaime
1
Antwi, Collins Opoku
1
Anzanello, Michel J.
1
Arif, Mohammed
1
Arora, Swapan Deep
1
Atalık, Özlem
1
Bakır, Mahmut
1
Barakat, H.
1
Barber, Nelson
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Barlas, Achilleas
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Basak, Ecem
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Basfirinci, Cigdem
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Bellizzi, Maria Grazia
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Bezerra, George Christian Linhares
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Bilgihan, Cihan
1
Bogicevic, Vanja
1
Budd, Thomas
1
Bujisic, Milos
1
Calisir, Fethi
1
Can, Gülin Feryal
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Journal of air transport management
Managing service quality : MSQ ; an international journal
Administrative Sciences : open access journal
1
Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism economics : the business and finance of tourism and recreation
1
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ECONIS (ZBW)
4
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1
The role of travel patterns in airport duty-free shopping satisfaction : a case study from an Australian regional airport
Martín, Juan Carlos
;
Martín-Domingo, Luis
;
Lohmann, …
- In:
Journal of air transport management
80
(
2019
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012112399
Saved in:
2
Social media as a resource for sentiment analysis of Airport Service Quality (ASQ)
Martin-Domingo, Luis
;
Martín, Juan Carlos
;
Mandsberg, Glen
- In:
Journal of air transport management
78
(
2019
),
pp. 106-115
Persistent link: https://www.econbiz.de/10012112677
Saved in:
3
Service quality of airports' food and beverage retailers : a fuzzy approach
Del Chiappa, Giacomo
;
Martín, Juan Carlos
;
Román …
- In:
Journal of air transport management
53
(
2016
),
pp. 105-113
Persistent link: https://www.econbiz.de/10011546123
Saved in:
4
Key drivers of passenger loyalty : a case of Frankfurt-Istanbul flights
Calisir, Nese
;
Basak, Ecem
;
Calisir, Fethi
- In:
Journal of air transport management
53
(
2016
),
pp. 211-217
Persistent link: https://www.econbiz.de/10011546513
Saved in:
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