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~isPartOf:"Journal of air transport management"
~person:"Claussen, Jan"
~subject:"Consumer behaviour"
~subject:"EFQM Excellence Model"
~type_genre:"Article in journal"
~type_genre:"Handbuch"
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Competing on value : perspectives on business class aviation
Claussen, Jan
;
O'Higgins, Eleanor
- In:
Journal of air transport management
16
(
2010
)
4
,
pp. 202-208
Persistent link: https://www.econbiz.de/10003970646
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