//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of air transport management"
~subject:"Gewerkschaftsmitgliedschaft"
~subject:"United States"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Gewerkschaftsmitgliedschaft
United States
Dienstleistungsqualität
136
Service quality
136
Airline
74
Fluggesellschaft
74
Customer satisfaction
65
Kundenzufriedenheit
65
Air passenger transport
37
Passagierluftverkehr
37
Air transport
36
Luftverkehr
36
Airport
29
Flughafen
29
Consumer behaviour
27
Konsumentenverhalten
27
Beziehungsmarketing
21
Relationship marketing
21
Taiwan
20
Low-cost strategy
15
Niedrigpreisstrategie
15
Multi-criteria analysis
14
Multikriterielle Entscheidungsanalyse
14
Quality management
14
Qualitätsmanagement
14
Airport service quality
10
Customer service
10
Kundenservice
10
USA
10
Beschwerdemanagement
9
China
9
Complaint management
9
AHP approach
8
AHP-Verfahren
8
Fuzzy sets
8
Fuzzy-Set-Theorie
8
Preismanagement
7
Pricing strategy
7
Airline service quality
6
Airlines
6
Behavioral intention
6
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
10
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Language
All
English
10
Author
All
Adikariwattage, V.
1
Baker, Douglas
1
Barros, Alexandre G. de
1
Basfirinci, Cigdem
1
Goswami, Arkopal K.
1
Grubesic, Tony H.
1
Hoel, Lester A.
1
Kim, Yu-kyoung
1
Korfiatis, Nikolaos
1
Lee, Chieh-lung
1
Lee, Hyung-ryong
1
Matisziw, Timothy C.
1
Miller, John S.
1
Mitra, Amitava
1
Ren, Junqiushi
1
Rhoades, Dawna L.
1
Ruwanpura, Janaka
1
Santana, Isabel
1
Stamolampros, Panagiotis
1
Waguespack, Blaise
1
Wirasinghe, Chan
1
Wong, Dan
1
more ...
less ...
Published in...
All
Journal of air transport management
Working paper / National Bureau of Economic Research, Inc.
111
Health care management review : HCM review
27
International journal of hospitality management
25
Quality management journal : QMJ
17
NBER working paper series
16
Auditing : a journal of practice & theory
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of retailing and consumer services
14
Economics of education review
12
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Discussion paper series / IZA
11
Journal of health economics
11
Journal of human resources : JHR
11
The journal of services marketing
11
The review of economics and statistics
11
Health affairs : at the intersection of health, health care, and policy
10
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
The American economic review
10
American economic journal : a journal of the American Economic Association
9
Health care financing review
9
Managing service quality : MSQ ; an international journal
9
The Milbank quarterly
9
Journal of accounting and public policy
8
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Services marketing quarterly
8
Academy of Management journal : AMJ
7
Brookings papers on education policy
7
Economic inquiry : journal of the Western Economic Association International
7
Journal of service research : JSR
7
The journal of economic perspectives : EP ; a journal of the American Economic Association
7
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
6
Discussion paper / Centre for Economic Policy Research
6
Eastern economic journal
6
International journal of auditing : IJA
6
International journal of contemporary hospitality management
6
International public management journal
6
Journal of labor economics
6
more ...
less ...
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Financial conditions and incumbent quality responses to entry : evidence from airlines' on-time performance
Ren, Junqiushi
- In:
Journal of air transport management
107
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014322941
Saved in:
2
Airline service quality and economic factors : an ARDL approach on US airlines
Stamolampros, Panagiotis
;
Korfiatis, Nikolaos
- In:
Journal of air transport management
77
(
2019
),
pp. 24-31
Persistent link: https://www.econbiz.de/10012112616
Saved in:
3
A cross cultural investigation of airlines service quality throgh integration of Servqual and the Kano model
Basfirinci, Cigdem
;
Mitra, Amitava
- In:
Journal of air transport management
42
(
2015
),
pp. 239-248
Persistent link: https://www.econbiz.de/10010482001
Saved in:
4
Improving US airport taxicab services through governance arrangements
Wong, Dan
;
Baker, Douglas
- In:
Journal of air transport management
40
(
2014
),
pp. 126-131
Persistent link: https://www.econbiz.de/10010411988
Saved in:
5
An analysis of essential air service structure and performance
Matisziw, Timothy C.
;
Lee, Chieh-lung
;
Grubesic, Tony H.
- In:
Journal of air transport management
18
(
2012
)
1
,
pp. 5-11
Persistent link: https://www.econbiz.de/10009701835
Saved in:
6
Airport classification criteria based on passenger characteristics and terminal size
Adikariwattage, V.
;
Barros, Alexandre G. de
; …
- In:
Journal of air transport management
24
(
2012
),
pp. 36-41
Persistent link: https://www.econbiz.de/10009702363
Saved in:
7
Offsite passenger service facilities : a viable option for airport access?
Goswami, Arkopal K.
;
Miller, John S.
;
Hoel, Lester A.
- In:
Journal of air transport management
17
(
2011
)
5
,
pp. 263-270
Persistent link: https://www.econbiz.de/10009408980
Saved in:
8
Do Public Service Obligations hamper the cost competitiveness of regional airlines?
Santana, Isabel
- In:
Journal of air transport management
15
(
2009
)
6
,
pp. 344-349
Persistent link: https://www.econbiz.de/10003989134
Saved in:
9
Passenger complaints under irregualr airline conditions : cross-culture study
Kim, Yu-kyoung
;
Lee, Hyung-ryong
- In:
Journal of air transport management
15
(
2009
)
6
,
pp. 350-353
Persistent link: https://www.econbiz.de/10003989135
Saved in:
10
Judging a book by it's cover : the relationship between service and safety quality in US national and regional airlines
Rhoades, Dawna L.
;
Waguespack, Blaise
- In:
Journal of air transport management
6
(
2000
)
2
,
pp. 87-94
Persistent link: https://www.econbiz.de/10001465172
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->