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~isPartOf:"Journal of business economics and management"
~isPartOf:"Journal of economics & business"
~isPartOf:"Zagreb international review of economics & business"
~person:"Berbel-Pineda, Juan M."
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Beschwerdemanagement
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1
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Berbel-Pineda, Juan M.
Zavadskas, Edmundas Kazimieras
27
Ginevičius, Romualdas
21
Tvaronavičienė, Manuela
14
Štreimikienė, Dalia
14
VanHoose, David D.
12
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Lee, Cheng F.
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Hsing, Yu
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Baležentis, Tomas
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Raudeliūnienė, Jurgita
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Skačkauskienė, Ilona
6
Tica, Josip
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Yazdani-Chamzini, Abdolreza
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Abbas Mardani
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Journal of business economics and management
Journal of economics & business
Zagreb international review of economics & business
Journal of Business Economics and Management
3
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ECONIS (ZBW)
3
OLC EcoSci
3
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1
Identifying the franchisee profiles franchisors prefer
Ramírez-Hurtado, José M.
;
Rondán-Cataluña, Francisco J.
- In:
Journal of business economics and management
12
(
2011
)
4
,
pp. 567-588
Persistent link: https://www.econbiz.de/10009533034
Saved in:
2
Managing service recovery processes : the role of customers' age
Cambra-Fierro, Jesús
;
Berbel-Pineda, Juan M.
; …
- In:
Journal of business economics and management
12
(
2011
)
3
,
pp. 503-528
Persistent link: https://www.econbiz.de/10009533040
Saved in:
3
Does the foreign market entry mode choice affect export performance? : the case of the Spanish hotel industry
Berbel-Pineda, Juan M.
;
Ramírez-Hurtado, José M.
- In:
Journal of business economics and management
12
(
2011
)
2
,
pp. 301-316
Persistent link: https://www.econbiz.de/10009533064
Saved in:
4
Does the foreign market entry mode choice affect export performance? : the case of the Spanish hotel industry
Berbel-Pineda, Juan M.
;
Ramírez-Hurtado, José M.
- In:
Journal of business economics and management
12
(
2011
)
2
,
pp. 301-316
Persistent link: https://www.econbiz.de/10010007062
Saved in:
5
Managing service recovery processes : the role of customers' age
Cambra-Fierro, Jesús
;
Berbel-Pineda, Juan M.
; …
- In:
Journal of business economics and management
12
(
2011
)
3
,
pp. 503-528
Persistent link: https://www.econbiz.de/10010007069
Saved in:
6
Identifying the franchisee profiles franchisors prefer
Ramírez-Hurtado, José M.
;
Rondán-Cataluña, Francisco J.
- In:
Journal of business economics and management
12
(
2011
)
4
,
pp. 567-588
Persistent link: https://www.econbiz.de/10010007078
Saved in:
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