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~isPartOf:"Journal of business ethics : JOBE"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of economic theory"
~language:"eng"
~person:"Gustafsson, Anders"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Case study"
~type_genre:"Mehrbändiges Werk"
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Consumer behaviour
6
Konsumentenverhalten
6
Customer satisfaction
5
Dienstleistung
5
Dienstleistungsqualität
5
Kundenzufriedenheit
5
Service quality
5
Services
5
Betriebliche Wertschöpfung
4
Beziehungsmarketing
4
Bibliometrics
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4
Innovation
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Customer experience
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B2B Boycotting
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Betriebswirtschaftslehre
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Brand
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Article
21
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Aufsatz in Zeitschrift
Case study
Mehrbändiges Werk
Article in journal
21
Language
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English
Author
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Gustafsson, Anders
Laroche, Michel
44
Huarng, Kun-Huang
39
Parida, Vinit
36
Ko, Eunju
35
Oghazi, Pejvak
34
Pereira, Vijay
33
Fudenberg, Drew
29
Lindgreen, Adam
29
Sharma, Piyush
29
Woodside, Arch G.
28
Kraus, Sascha
27
Vrontis, Demetris
27
Wincent, Joakim
27
Dwivedi, Yogesh Kumar
26
Chebat, Jean-Charles
25
Paul, Justin
24
Foroudi, Pantea
23
Valette-Florence, Pierre
23
Jackson, Matthew O.
22
Gupta, Suraksha
20
Levine, David K.
20
Melé Carné, Domènec
20
Samuelson, Larry
20
Adomako, Samuel
19
Babin, Barry J.
19
Bartikowski, Boris
19
Dhir, Amandeep
19
Diamantopoulos, Adamantios
19
Kumar, Satish
19
Le Breton, Michel
19
Melewar, T. C.
19
Wright, Randall D.
19
Yu, Tiffany Hui-Kuang
19
Zhou, Kevin Zheng
19
Bouncken, Ricarda B.
18
Du, Xingqiang
18
Jo, Hoje
18
Johnston, Wesley J.
18
Malik, Ashish
18
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Journal of business ethics : JOBE
Journal of business research : JBR
Journal of economic theory
Journal of service management
8
Journal of retailing and consumer services
5
Journal of service research
4
Journal of retailing
3
Journal of service research : JSR
3
Psychology & marketing
3
The journal of services marketing
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of the Academy of Marketing Science
2
The TQM journal : the international review of organizational improvement
2
AMS review : official publication of the Academy of Marketing Science
1
Constitutional political economy
1
Empirica : journal of european economics
1
European journal of marketing : EJM
1
International journal of production economics
1
International journal of quality and service sciences
1
International journal of services technology and management
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of industry, competition and trade : from theory to policy
1
Journal of marketing research : JMR
1
Journal of public policy & marketing
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
Marketing letters : a journal of research in marketing
1
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ECONIS (ZBW)
21
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1
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10
of
21
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articles prioritized
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date (oldest first)
1
Emotional arousal in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
2
Consumer lying behavior in service encounters
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 755-769
Persistent link: https://www.econbiz.de/10013168018
Saved in:
3
How do corporate social responsibility (CSR) and innovativeness increase financial gains? : a customer perspective analysis
Ghanbarpour, Tohid
;
Gustafsson, Anders
- In:
Journal of business research : JBR
140
(
2022
),
pp. 471-481
Persistent link: https://www.econbiz.de/10013040676
Saved in:
4
Fostering collaborative research for customer experience : connecting academic and practitioner worlds
Burton, Jamie
;
Gruber, Thorsten
;
Gustafsson, Anders
- In:
Journal of business research : JBR
130
(
2021
),
pp. 736-740
Persistent link: https://www.econbiz.de/10012544899
Saved in:
5
What can we learn from #StopHateForProfit boycott regarding corporate social irresponsibility and corporate social responsibility?
He, Hongwei
;
Kim, Sumin
;
Gustafsson, Anders
- In:
Journal of business research : JBR
131
(
2021
),
pp. 217-226
Persistent link: https://www.econbiz.de/10012544960
Saved in:
6
Customer deviance : a framework, prevention strategies, and opportunities for future research
Fombelle, Paul W.
;
Voorhees, Clay M.
;
Jenkins, Mason R.
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 387-400
Persistent link: https://www.econbiz.de/10012257631
Saved in:
7
Effects of COVID-19 on business and research
Donthu, Naveen
;
Gustafsson, Anders
- In:
Journal of business research : JBR
117
(
2020
),
pp. 284-289
Persistent link: https://www.econbiz.de/10012286032
Saved in:
8
Fostering collaborative research for customer experience : connecting academic and practitioner worlds
Burton, Jamie
;
Gruber, Thorsten
;
Gustafsson, Anders
- In:
Journal of business research : JBR
116
(
2020
),
pp. 351-355
Persistent link: https://www.econbiz.de/10012257617
Saved in:
9
The great game of business : advancing knowledge on gamification in business contexts
Wünderlich, Nancy V.
;
Gustafsson, Anders
;
Hamari, Juho
; …
- In:
Journal of business research : JBR
106
(
2020
),
pp. 273-276
Persistent link: https://www.econbiz.de/10012158364
Saved in:
10
Investigating the emerging COVID-19 research trends in the field of business and management : a bibliometric analysis approach
Verma, Surabhi
;
Gustafsson, Anders
- In:
Journal of business research : JBR
118
(
2020
),
pp. 253-261
Persistent link: https://www.econbiz.de/10012288595
Saved in:
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