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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Springer eBook Collection"
~person:"Agnihotri, Raj"
~subject:"Beziehungsmarketing"
~subject:"Konsumentenverhalten"
~subject:"Managers"
~subject:"Wissensmanagement"
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Beziehungsmarketing
Konsumentenverhalten
Managers
Wissensmanagement
Relationship marketing
4
CRM
2
Firm performance
2
Information technology
2
Informationstechnik
2
Salespeople
2
Social Web
2
Social web
2
Unternehmenserfolg
2
Verkaufspersonal
2
Cashback generation
1
Cashback redemption
1
Competitive analysis
1
Competitive intelligence
1
Consumer
1
Consumer behaviour
1
Creativity
1
Customer relationship management
1
Customer relationship performance
1
Customer satisfaction
1
Diversity Management
1
Diversity management
1
Dual-focus
1
Effort
1
Einzelhandel
1
India
1
Indien
1
Intelligence
1
Intelligenz
1
Internet marketing
1
Kundenzufriedenheit
1
Loyalty
1
Manager
1
Marketing capabilities
1
Online-Marketing
1
Performance
1
Performance management
1
Performance-Management
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Agnihotri, Raj
Ko, Eunju
17
Valette-Florence, Pierre
11
Balaji, M. S.
9
Diamantopoulos, Adamantios
9
Kim, Kyung Hoon
9
Bartikowski, Boris
8
Kraus, Sascha
8
Sharma, Piyush
8
Veloutsou, Cleopatra
8
Chatterjee, Sheshadri
7
Filieri, Raffaele
7
Oghazi, Pejvak
7
Roy, Sanjit
7
Vrontis, Demetris
7
Chaudhuri, Ranjan
6
Gupta, Suraksha
6
Mandler, Timo
6
Mattila, Anna S.
6
Merchant, Altaf
6
Michel, Géraldine
6
Pereira, Vijay
6
Babin, Barry J.
5
Bouncken, Ricarda B.
5
Chebat, Jean-Charles
5
Chen, Qimei
5
Cleveland, Mark
5
Donthu, Naveen
5
Gustafsson, Anders
5
Jin, Zhongqi
5
Laroche, Michel
5
McLean, Graeme J.
5
Melewar, T. C.
5
Phau, Ian
5
Salo, Jari
5
Seo, Yuri
5
Shukla, Paurav
5
Teng, Lefa
5
Walsh, Gianfranco
5
Aiello, Gaetano
4
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Journal of business research : JBR
Springer eBook Collection
Industrial marketing management : the international journal for industrial and high-tech firms
6
The journal of personal selling & sales management : JPSSM
3
The marketing review
3
Decision sciences
1
European journal of marketing
1
Journal of business logistics
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of personal selling & sales management
1
Journal of retailing
1
Journal of service research
1
Journal of service research : JSR
1
Marketing letters : a journal of research in marketing
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
4
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1
How cashback strategies yield financial benefits for retailers : the mediating role of consumers' program loyalty
Vieira, Valter Afonso
;
Agnihotri, Raj
;
Almeida, Marcos …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 200-212
Persistent link: https://www.econbiz.de/10013167968
Saved in:
2
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India
Agnihotri, Raj
;
Trainor, Kevin J.
;
Itani, Omar S.
; …
- In:
Journal of business research : JBR
81
(
2017
),
pp. 144-154
Persistent link: https://www.econbiz.de/10011771648
Saved in:
3
Performance implications of customer-linking capabilities : examining the complementary role of customer orientation and CRM technology
Rapp, Adam
;
Trainor, Kevin J.
;
Agnihotri, Raj
- In:
Journal of business research : JBR
63
(
2010
)
11
,
pp. 1229-1236
Persistent link: https://www.econbiz.de/10008696664
Saved in:
4
Social media technology usage and customer relationship performance : a capabilities-based examination of social CRM
Trainor, Kevin J.
;
Andzulis, James
;
Rapp, Adam
; …
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1201-1208
Persistent link: https://www.econbiz.de/10010365151
Saved in:
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