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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Working paper"
~subject:"Customer satisfaction"
~subject:"Electronic Commerce"
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Search: subject:"Retail trade"
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Customer satisfaction
Electronic Commerce
Einzelhandel
207
Retail trade
207
Consumer behaviour
126
Konsumentenverhalten
126
Beziehungsmarketing
47
Relationship marketing
47
Online retailing
39
Online-Handel
39
Retailing
28
E-commerce
26
Brand management
23
Markenführung
23
Distribution channel
21
Vertriebsweg
21
Kundenzufriedenheit
18
Brand image
17
Dienstleistungsqualität
17
Markenimage
17
Service quality
17
Preismanagement
16
Pricing strategy
16
Ladengestaltung
13
Store design
13
Internet marketing
12
Online-Marketing
12
Theorie
12
Theory
12
Brand
11
Competition
11
Einzelhandelspreis
11
Markenartikel
11
Retail price
11
Sales promotion
11
USA
11
Verkaufsförderung
11
United States
10
Bibliometrics
9
Bibliometrie
9
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Undetermined
33
Free
2
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Article
40
Book / Working Paper
3
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Article in journal
41
Aufsatz in Zeitschrift
41
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
Collection of articles of several authors
1
Sammelwerk
1
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Language
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English
43
Author
All
Choi, Jeonghye
2
Cowan, Kirsten
2
Ketron, Seth
2
Acquila-Natale, Emiliano
1
Agrawal, David R
1
Alzougool, Basil
1
Arnold, Todd J.
1
Balabanis, George
1
Balaji, M. S.
1
Balakrishnan, Janarthanan
1
Beatty, Sharon E.
1
Belhadi, Amine
1
Bharti, Nibha
1
Bhatnagar, Amit
1
Bijmolt, Tammo H. A.
1
Briggs, Elten
1
Broekhuis, Manda
1
Chebat, Jean-Charles
1
Choi, Sunmee
1
Choudrie, Jyoti
1
Coussement, Kristof
1
Cuesta-Valiño, Pedro
1
Dean, David
1
Deretti, Sandro
1
Desmet, Pierre
1
Dwivedi, Yogesh Kumar
1
Démoulin, Nathalie
1
Ekinci, Yuksel
1
Ekinci, Yuskel
1
Esmark Jones, Carol L.
1
Fedoseeva, Svetlana
1
Foroudi, Pantea
1
Gaganpreet Singh
1
García-Henche, Blanca
1
Gilliland, David I.
1
Gonc̦alves, Helena Martins
1
Griffart, Clovis
1
Gutiérrez-Rodríguez, Pablo
1
Han, Jin K.
1
Han, Sangman
1
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Published in...
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Journal of business research : JBR
Working paper
Journal of retailing and consumer services
136
Journal of retailing
40
International journal of retail & distribution management
31
The international review of retail, distribution and consumer research
31
International journal of electronic marketing and retailing : IJEMR
29
International journal of retail and distribution management
23
European journal of operational research : EJOR
20
The journal of services marketing
15
Management science : journal of the Institute for Operations Research and the Management Sciences
14
International journal of electronic commerce : IJEC
13
International journal of production economics
13
Manufacturing & service operations management : M & SOM
13
Journal of strategic marketing
12
SpringerLink / Bücher
12
Electronic commerce research
11
Omega : the international journal of management science
11
Psychology & marketing
11
Transportation research / E : an international journal
11
Information systems research : ISR
10
International journal of production research
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
9
Service business
9
Cogent business & management
8
International journal of business information systems : IJBIS
8
International journal of e-business research : an official publication of the Information Resources Management Association
8
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
8
Journal of internet commerce
8
Journal of operations management
8
Journal of service management
8
European retail research
7
International journal of consumer studies
7
Journal of marketing
7
Journal of marketing channels : ... distribution systems, strategy, and management
7
Journal of marketing management : MM
7
Marketing science
7
The service industries journal
7
Electronic commerce research and applications
6
International journal of electronic business
6
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ECONIS (ZBW)
43
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43
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1
E-commerce, and the Indian retail and manufacturing sectors : an empirical analysis with a special focus on organised sector MSMEs
Bharti, Nibha
;
Huria, Sugandha
;
Jose, Ashley
;
Pathania, …
-
2022
Persistent link: https://www.econbiz.de/10013502412
Saved in:
2
Feeling rewarded and entitled to be served : understanding the influence of self- versus regular checkout on customer loyalty
Nusrat, Farhana
;
Huang, Yanliu
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014534518
Saved in:
3
Dynamic pricing strategies : uniform or discrimination for multi-channel retailing under platform-based supply chain competition
Li, Yimeng
;
Xiong, Yu
;
Zhou, Yu
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014380327
Saved in:
4
The role of augmented reality in redefining e-tailing : a review and research agenda
Jayaswal, Pragya
;
Parida, Biswajita
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014299242
Saved in:
5
Customer engagement with digitalized interactive platforms in retailing
Roy, Sanjit
;
Gaganpreet Singh
;
Sadeque, Saalem
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303995
Saved in:
6
Selling through online marketplaces with consumer profiling
Xing, Xinjie
;
Huang, Hongfu
;
Hedenstierna, Carl Philip T.
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014304129
Saved in:
7
Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel context
Cuesta-Valiño, Pedro
;
Gutiérrez-Rodríguez, Pablo
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013534155
Saved in:
8
How retailer ownership of vs. collaboration with sharing economy apps affects anticipated service quality and value co-creation
Mai, Enping
;
Ketron, Seth
- In:
Journal of business research : JBR
140
(
2022
),
pp. 684-692
Persistent link: https://www.econbiz.de/10013040707
Saved in:
9
Mapping consumer's cross-device usage for online search : mobile- vs. PC-based search in the purchase decision process
Han, Sangman
;
Han, Jin K.
;
Im, Il
;
Jung, Sung In
;
Lee, …
- In:
Journal of business research : JBR
142
(
2022
),
pp. 387-399
Persistent link: https://www.econbiz.de/10013168306
Saved in:
10
Antecedents of Blockchain-Enabled E-commerce Platforms (BEEP) adoption by customers : a study of second-hand small and medium apparel retailers
Jain, Geetika
;
Kamble, Sachin S.
;
Ndubisi, Nelson Oly
; …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 576-588
Persistent link: https://www.econbiz.de/10013325646
Saved in:
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