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~isPartOf:"Journal of business research : JBR"
~language:"eng"
~person:"Floh, Arne"
~subject:"Konsumentenverhalten"
~subject:"Kundenanalyse"
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Konsumentenverhalten
Kundenanalyse
Beziehungsmarketing
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Brand trust
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Floh, Arne
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Service quality in social media communication of NPOs : the moderating effect of channel choice
Gartner, Johannes
;
Fink, Matthias
;
Floh, Arne
;
Eggers, …
- In:
Journal of business research : JBR
137
(
2021
),
pp. 579-587
Persistent link: https://www.econbiz.de/10012665737
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