//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
~person:"Abston, Kristie A."
~person:"Boichuk, Jeffrey P."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kunden-Hotline"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer service
2
Kundenservice
2
Arbeitszufriedenheit
1
Contingency theory
1
Customer satisfaction
1
Job satisfaction
1
Kontingenztheorie
1
Kundenzufriedenheit
1
Marketing management
1
Marketingmanagement
1
Salespeople
1
Social role
1
Soziale Rolle
1
Verkaufspersonal
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Abston, Kristie A.
Boichuk, Jeffrey P.
Gustafsson, Anders
3
Shams, Poja
3
De Keyser, Arne
2
Hutzinger, Clemens
2
Lee, Na Young
2
Voorhees, Clay M.
2
Weitzl, Wolfgang
2
Zablah, Alex R.
2
Abney, Alexandra K.
1
Aghazadeh, Hashem
1
Alkire, Linda
1
Ambika, Anupama
1
Andreassen, Tor W.
1
Armirotto, Vincent
1
Arnold, Todd J.
1
Azab, Carol
1
Azemi, Yllka
1
Baker, Melissa A.
1
Baliga, Ashwin J.
1
Barnes, Donald C.
1
Beeler-Connelly, Lisa L.
1
Biraglia, Alessandro
1
Bone, Sterling
1
Bowen, David E.
1
Brengman, Malaika
1
Briggs, Elten
1
Budhathoki, Tribikram
1
Béal, Mathieu
1
Carlson, Les
1
Caruelle, Delphine
1
Chaker, Nawar N.
1
Chang, Woojung
1
Chawla, Vaibhav
1
Chen, Pei-Chi
1
Chi, Nai-Wen
1
Choi, Hun
1
Christ-Brendemühl, Sonja
1
Christou, Prokopis A.
1
more ...
less ...
Published in...
All
Journal of business research : JBR
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer orientation dissimilarity, sales unit identification, and customer-directed extra-role behaviors : understanding the contingency role of coworker support
Mengüç, Bülent
;
Boichuk, Jeffrey P.
- In:
Journal of business research : JBR
65
(
2012
)
9
,
pp. 1357-1363
Persistent link: https://www.econbiz.de/10009562019
Saved in:
2
The role of customer contact employees as external customers : a conceptual framework for marketing strategy and future research
Dabholkar, Pratibha A.
;
Abston, Kristie A.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 959-967
Persistent link: https://www.econbiz.de/10003731209
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->