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~isPartOf:"Journal of business research : JBR"
~person:"Abston, Kristie A."
~person:"Choi, Hun"
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Search: subject_exact:"Kunden-Hotline"
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Driving factors of post adoption behavior in mobile data services
Choi, Hun
;
Kim, Youngchan
;
Kim, Jinwoo
- In:
Journal of business research : JBR
64
(
2011
)
11
,
pp. 1212-1217
Persistent link: https://www.econbiz.de/10009380525
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The role of customer contact employees as external customers : a conceptual framework for marketing strategy and future research
Dabholkar, Pratibha A.
;
Abston, Kristie A.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 959-967
Persistent link: https://www.econbiz.de/10003731209
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