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~isPartOf:"Journal of business research : JBR"
~person:"Akroush, Mamoun N."
~person:"Roy, Sanjit"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Customer satisfaction
2
Kundenzufriedenheit
2
Service quality
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Beziehungsmarketing
1
Communication
1
Community well-being
1
Consumer behaviour
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Gesundheitsversorgung
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Health care
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Health care system
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Interaction quality
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Language
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Language divergence
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Lebensqualität
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Lebensstandard
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Patient ecosystem management
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Patient experience
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Patienten
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Patients
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Product quality
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Relationship marketing
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Service Ecosystem
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Sprache
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Standard of living
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Sustainable development
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Transformative service research
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Akroush, Mamoun N.
Roy, Sanjit
Balaji, M. S.
5
Gustafsson, Anders
4
De Keyser, Arne
3
Gallan, Andrew S.
3
McColl-Kennedy, Janet R.
3
Alden, Dana
2
Ali, Faizan
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Barnes, Donald C.
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Chebat, Jean-Charles
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Chen, Qimei
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Collier, Joel E.
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Devlin, James
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Folse, Judith Anne Garretson
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Giebelhausen, Michael
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Grégoire, Yany
2
Gäthke, Jana
2
He, Yi
2
Holmqvist, Jonas
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Huang, Minxue
2
Hutzinger, Clemens
2
Krishnan, Balaji C.
2
Laroche, Michel
2
Lassala, Carlos
2
Lervik-Olsen, Line
2
Li, Guoxin
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Lunardo, Renaud
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Momparler, Alexandre
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Orsingher, Chiara
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Prentice, Catherine
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Salo, Jari
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Sengupta, Aditi Sarkar
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Shams, Poja
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Sharma, Piyush
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Tsang, Alex S. L.
2
Van Vaerenbergh, Yves
2
Voorhees, Clay M.
2
Weitzl, Wolfgang
2
Woisetschläger, David
2
Zhou, Nan
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Journal of business research : JBR
International journal of services, economics and management
3
International journal of services and operations management
2
European journal of marketing : EJM
1
International journal of electronic business
1
International journal of quality & reliability management
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of retailing and consumer services
1
Journal of strategic marketing
1
Marketing intelligence & planning
1
Services marketing cases in emerging markets : an asian perspective
1
Technological forecasting & social change : an international journal
1
The service industries journal
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Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
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Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
Saved in:
2
Language divergence in service encounters : revisiting its influence on word-of-mouth
Balaji, M. S.
;
Roy, Sanjit
;
Lassar, Walfried M.
- In:
Journal of business research : JBR
72
(
2017
),
pp. 210-213
Persistent link: https://www.econbiz.de/10011645579
Saved in:
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