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Dienstleistungssektor
95
Service industry
95
Higher education institution
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Innovation
42
Dienstleistungsqualität
30
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Witell, Lars
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Gustafsson, Anders
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Wünderlich, Nancy V.
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Bang, Nguyen
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Melewar, T. C.
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Berbegal-Mirabent, Jasmina
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Lafuente, Esteban
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O'Cass, Aron
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Rossi, Federica
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Snyder, Hannah
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Vrontis, Demetris
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Yu, Xiaoyu
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Journal of business research : JBR
NBER working paper series
340
Discussion paper series / IZA
307
The service industries journal
278
Economics of education review
277
NBER Working Paper
267
World Bank Other Operational Studies
253
World Bank Publications
250
Working paper / National Bureau of Economic Research, Inc.
234
The journal of technology transfer
203
IZA Discussion Paper
184
Policy Research Working Paper Series
183
Research policy : policy, management and economic studies of science, technology and innovation
165
Journal of marketing for higher education
164
Technological forecasting & social change : an international journal
123
SpringerLink / Bücher
122
Education economics
97
Applied economics
93
Administrative Sciences : open access journal
91
CESifo working papers
90
The journal of services marketing
87
Technovation : the international journal of technological innovation, entrepreneurship and technology management
79
Working paper
78
Discussion paper
76
Applied economics letters
73
The international journal of management education
69
Journal of education for business
68
Regional studies
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
62
Amfiteatru economic : an economic and business research periodical
61
Industrial marketing management : the international journal for industrial and high-tech firms
61
Service business
61
International journal of production economics
60
Beiträge zur Hochschulpolitik
59
Journal of service management
58
Journal of sports economics
58
International journal of education economics and development
54
Journal of service research : JSR
51
Socio-economic planning sciences : the international journal of public sector decision-making
51
Springer eBook Collection
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ECONIS (ZBW)
154
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154
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1
Towards an evaluation framework for inclusive technological innovation in social and health care services
Wilson-Nash, Carolyn
;
Pavlopoulou, Ismini
;
McCabe, Louise
; …
- In:
Journal of business research : JBR
179
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014555901
Saved in:
2
Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie
;
Matook, Sabine
;
Dennis, Alan
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
Saved in:
3
The role of services in creating brand loyalty for B2B manufacturers
Raddats, Chris
;
Roper, Stuart
;
Ashman, Rachel
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014549097
Saved in:
4
Human resource management system strength in times of crisis
Sanders, Karin
;
Phong Thanh Nguyen
;
Bouckenooghe, Dave
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014541619
Saved in:
5
The blame shift : robot service failures hold service firms more accountable
Ryoo, Yuhosua
;
Jeon, Yongwoog Andy
;
Kim, WooJin
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014535999
Saved in:
6
From chalkboard to boardroom : unveiling the role of entrepreneurship in bolstering academic achievement among professors
Kuckertz, Andreas
;
Scheu, Maximilian
- In:
Journal of business research : JBR
175
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014549571
Saved in:
7
Racial and gender inequality as a (non)crisis : the discursive strategies of academic-managers in Belgian and Danish universities
Bourabain, Dounia
- In:
Journal of business research : JBR
178
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014552123
Saved in:
8
Mitigating immediate and lagged effects of customer mistreatment on service failure and sabotage : critical roles of service recovery behaviors
Wang, I-An
;
Chen, Pei-Chi
;
Chi, Nai-Wen
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013468630
Saved in:
9
A brief history of service innovation : the evolution of past, present, and future of service innovation
Marvi, Reza
;
Mahavarpour, Nasrin
;
Foroudi, Pantea
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014299256
Saved in:
10
Long-term effects of COVID-19 on work routines and organizational culture : a case study within higher education's administration
Müller, Lea Sophie
;
Reiners, Sebastian
;
Becker, Jörg
; …
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014303704
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