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~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~person:"Vidal, David"
~subject:"Relationship marketing"
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Does loyalty make customers blind? : the impact of relationship quality on channel members' attributions and behaviors following negative critical incidents
Vidal, David
- In:
Journal of business-to-business marketing
19
(
2012
)
2
,
pp. 97-128
Persistent link: https://www.econbiz.de/10009564525
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