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~isPartOf:"Journal of business-to-business marketing"
~person:"Venkateswaran, N."
~subject:"Quality management"
~subject:"Relationship marketing"
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A process-based framework for B-to-B service quality : a practitioner note of management consulting service
Venkateswaran, N.
- In:
Journal of business-to-business marketing
29
(
2022
)
2
,
pp. 211-219
Persistent link: https://www.econbiz.de/10013359020
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