A process-based framework for B-to-B service quality : a practitioner note of management consulting service
N. Venkateswaran
| Year of publication: |
2022
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|---|---|
| Authors: | Venkateswaran, N. |
| Published in: |
Journal of business-to-business marketing. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1547-0628, ZDB-ID 2069757-0. - Vol. 29.2022, 2, p. 211-219
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| Subject: | B-to-B | INDSERV | management consulting services | Service quality | structural equation modeling | Unternehmensberatung | Consultancy services | Dienstleistungsqualität | Strukturgleichungsmodell | Structural equation model | Beziehungsmarketing | Relationship marketing | Qualitätsmanagement | Quality management |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/1051712X.2022.2058540 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013359020