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~isPartOf:"Journal of customer behaviour"
~person:"Alpert, Frank"
~person:"Ashman, Rachel"
~person:"Menon, Balakrishnan"
~subject:"Relationship marketing"
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Relationship marketing
Consumer behaviour
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Alpert, Frank
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Journal of customer behaviour
International journal of retail & distribution management
1
Journal of retailing and consumer services
1
Metamorphosis : a journal of management research
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ECONIS (ZBW)
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Determinant factors influencing customer usage intentions regarding online services in the road transportation industry
Menon, Balakrishnan
- In:
Journal of customer behaviour
18
(
2019
)
2
,
pp. 131-150
Persistent link: https://www.econbiz.de/10012257458
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2
The influence of e-relationship quality and e-service quality on customer loyalty in the context of Flipkart online retailer services
Menon, Balakrishnan
- In:
Journal of customer behaviour
17
(
2018
)
1/2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10011936177
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