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~isPartOf:"Journal of financial services marketing"
~subject:"Corporate Social Responsibility"
~subject:"Kundenzufriedenheit"
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Search: subject:"Customer loyalty"
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Corporate Social Responsibility
Kundenzufriedenheit
Beziehungsmarketing
5
Relationship marketing
5
Consumer behaviour
4
Customer loyalty
4
Customer satisfaction
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Service quality
4
Financial services
2
Finanzdienstleistung
2
Satisfaction
2
Bankgeschäft
1
Banking services
1
Borrowers
1
Communication
1
Confidence
1
Customer loyalty intention behaviour
1
Customer personality
1
Customer relationships
1
Customer retention
1
E-commerce
1
E-service quality
1
Electronic Commerce
1
Financial well-being
1
Interpersonal adaptive behaviour
1
Kundenbindung
1
Kundenbindungsprogramm
1
Lebensqualität
1
Loyalty program
1
Loyalty programme effectiveness
1
Microfinance
1
Microfinance institutions
1
Mikrofinanzierung
1
Mobile Business
1
Mobile business
1
Mobile commerce applications
1
Personalization
1
Quality of life
1
Relationship quality
1
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4
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4
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English
4
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Dat Van Luong
1
Dung Phuong Hoang
1
Fourie, Sonja
1
Goldman, Michael
1
Ho, Shirie Pui Shan
1
McCall, Michael
1
Muhammad Hafiz Abd Rashid
1
Nguyen Thi Hong Hai
1
Norshima Humaidi
1
Nurul Fazleen Mohd Zariman
1
Vuong Nham Linh
1
Wong, Amy
1
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Published in...
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Journal of financial services marketing
Journal of retailing and consumer services
36
The service industries journal
14
Journal of business research : JBR
13
Cogent business & management
12
International journal of contemporary hospitality management
12
International journal of hospitality management
12
Journal of hospitality marketing & management
11
The TQM journal : the international review of organizational improvement
10
Asia Pacific journal of marketing and logistics
8
Services marketing quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
The international journal of bank marketing : IJBM
7
The journal of services marketing
7
International journal of quality & reliability management
6
Journal of open innovation : technology, market, and complexity
6
Journal of the Academy of Marketing Science
6
Psychology & marketing
6
Service business
6
International journal of business information systems : IJBIS
5
International journal of electronic customer relationship management : IJECRM
5
International journal of quality and service sciences
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of Islamic marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Journal of service management
5
Journal of strategic marketing
5
Total quality management & business excellence
5
Tourism management : research, policies, practice
5
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
4
European journal of marketing : EJM
4
International journal of business excellence : IJBEX
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of services and operations management
4
International journal of services and operations management : IJSOM
4
Inventi impact: retailing & consumer services
4
Journal for global business advancement : JGBA
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of marketing analytics : JMA
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
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ECONIS (ZBW)
4
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1
The role of customer personality in premium banking services
Ho, Shirie Pui Shan
;
Wong, Amy
- In:
Journal of financial services marketing
28
(
2023
)
2
,
pp. 285-305
Persistent link: https://www.econbiz.de/10014326867
Saved in:
2
Mobile commerce applications service quality in enhancing
customer
loyalty
intention : mediating role of customer satisfaction
Nurul Fazleen Mohd Zariman
;
Norshima Humaidi
;
Muhammad …
- In:
Journal of financial services marketing
28
(
2023
)
4
,
pp. 649-663
Persistent link: https://www.econbiz.de/10014479008
Saved in:
3
Linking psychological needs, perceived financial well-being and loyalty : the role of commercial banks
Dung Phuong Hoang
;
Nguyen Thi Hong Hai
;
Vuong Nham Linh
; …
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 466-487
Persistent link: https://www.econbiz.de/10014336228
Saved in:
4
Designing for loyalty programme effectiveness in the financial services industry
Fourie, Sonja
;
Goldman, Michael
;
McCall, Michael
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 502-525
Persistent link: https://www.econbiz.de/10014336232
Saved in:
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