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~isPartOf:"Journal of financial services marketing : JFSM"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~isPartOf:"SpringerLink / Bücher"
~person:"Bergeron, Jasmin"
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Beziehungsmarketing
2
Financial services
2
Finanzdienstleistung
2
Relationship marketing
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Canada
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Confidence
1
Customer satisfaction
1
Dienstleistungsqualität
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Kanada
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Kundenzufriedenheit
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Salespeople
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Service quality
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financial services industry
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installed trust
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integrative model
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online relationship
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relationship marketing
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Bergeron, Jasmin
Fink, Klaus-J.
4
Gil Saura, Irene
4
Rajaobelina, Lova
4
Ricard, Line
4
Bruhn, Manfred
3
Brun, Isabelle
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Foscht, Thomas
3
Hadwich, Karsten
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Kumar, V.
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Murthi, B. P. S.
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Pompe, Hans-Georg
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Stauss, Bernd
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Swoboda, Bernhard
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Agariya, Arun Kumar
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2
Bejou, Azam
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Belz, Christian
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Blut, Markus
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Caruana, Albert
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Chen, Tser-yieth
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Dangelmaier, Wilhelm
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Dannenberg, Holger
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Durkin, Mark
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Ematinger, Reinhard
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Ennew, Christine T.
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Evanschitzky, Heiner
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2
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Hartline, Michael D.
2
Helmke, Stefan
2
Hönle, Jan Helmut
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Keuper, Frank
2
Lindsey-Mullikin, Joan
2
Maas, Peter
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Meier, Andreas
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Journal of financial services marketing : JFSM
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
SpringerLink / Bücher
Journal of service management
1
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ECONIS (ZBW)
2
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An integrative model of installed online trust in the financial services industry
Rajaobelina, Lova
;
Ricard, Line
;
Bergeron, Jasmin
; …
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 186-197
Persistent link: https://www.econbiz.de/10010497765
Saved in:
2
The effects of perceived salesperson listening effectiveness in the financial industry
Bergeron, Jasmin
;
Laroche, Michel
- In:
Journal of financial services marketing : JFSM
14
(
2009/10
)
1
,
pp. 6-25
Persistent link: https://www.econbiz.de/10003903403
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