//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of global marketing"
~isPartOf:"Tourism review"
~subject:"Interkulturelles Management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Interkulturelles Management
Dienstleistungsqualität
30
Service quality
30
Customer satisfaction
19
Kundenzufriedenheit
19
Consumer behaviour
16
Konsumentenverhalten
16
Beziehungsmarketing
12
Relationship marketing
12
Beschwerdemanagement
7
Complaint management
7
Emotion
7
Customer service
5
Kundenservice
5
Service failure
5
Airline
4
Fluggesellschaft
4
India
4
Indien
4
Tourism industry
4
Tourismuswirtschaft
4
Hotel industry
3
Hotellerie
3
Online retailing
3
Online-Handel
3
Arbeitsverhalten
2
Brand image
2
Brand management
2
COVID-19
2
China
2
Confidence
2
Coronavirus
2
Cross-cultural management
2
Customer integration
2
Dienstleistungsmarketing
2
E-commerce
2
Electronic Commerce
2
Ethiopia
2
Factor analysis
2
Faktorenanalyse
2
Firm performance
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Barry, James M.
1
Doney, Patricia M.
1
Pforr, Christof
1
Suwarto, Titania
1
Volgger, Michael
1
Published in...
All
Journal of global marketing
Tourism review
International journal of hospitality management
5
The journal of services marketing
5
International journal of contemporary hospitality management
2
Journal of international marketing
2
Journal of service research : JSR
2
Journal of service theory and practice : JSTP
2
Tourism management : research, policies, practice
2
A Research Agenda for Service Marketing
1
Asia Pacific journal of marketing and logistics
1
Employee relations
1
International journal of business and globalisation : IJBG
1
Journal of health organization and management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
1
Journal of service management
1
Operations management research : OMR ; advancing practice through theory
1
Service business
1
Tourism and hospitality research : the surrey quarterly review
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Front-desk workforce cultural diversity and its implications for service quality in the accommodation sector : a case from Australia
Suwarto, Titania
;
Pforr, Christof
;
Volgger, Michael
- In:
Tourism review
79
(
2024
)
1
,
pp. 234-249
Persistent link: https://www.econbiz.de/10014511905
Saved in:
2
Cross-cultural examination of relationship quality
Barry, James M.
;
Doney, Patricia M.
- In:
Journal of global marketing
24
(
2011
)
4
,
pp. 305-323
Persistent link: https://www.econbiz.de/10009377180
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->