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~isPartOf:"Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS"
~subject:"Employee retention"
~subject:"Job satisfaction"
~subject:"Marketing management"
~subject:"Marketingmanagement"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Employee retention
Job satisfaction
Marketing management
Marketingmanagement
Physical distribution
Relationship marketing
Salespeople
11
Verkaufspersonal
11
Selling
7
Verkauf
7
Sales
4
Absatz
3
Emotion
3
Students
3
Studierende
3
sales
3
sales education
3
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Einzelhandel
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Retail trade
2
Sales education
2
Service quality
2
Stress
2
Work stress
2
grit
2
organizational support
2
Arbeitsverhalten
1
Arbeitszufriedenheit
1
B-to-B-Marketing
1
Bargaining theory
1
Beschwerdemanagement
1
Betriebliche Wertschöpfung
1
Bewertung
1
Business-to-business marketing
1
Career development
1
Challenger sale
1
Communication
1
Complaint management
1
Creativity
1
Customer value
1
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Article in journal
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English
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Avila, Ramon A.
1
Edmondson, Diane R.
1
Inks, Scott A.
1
Luo, Jieqiong
1
Matthews, Lucy M.
1
Park, Jeong Eun
1
Talbert, George
1
Ward, Cheryl B.
1
Yoo, Je Eun
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
Industrial marketing management : the international journal for industrial and high-tech firms
75
The journal of personal selling & sales management : JPSSM
65
Journal of business research : JBR
46
The journal of business & industrial marketing
31
Journal of personal selling & sales management
29
Journal of the Academy of Marketing Science
24
Journal of retailing and consumer services
19
Journal of business-to-business marketing
16
Journal of marketing
13
Journal of retailing
12
The service industries journal
10
Journal of business ethics : JOBE
9
Journal of service research : JSR
9
European journal of marketing : EJM
8
Journal of strategic marketing
7
International journal of hospitality management
6
International journal of retail & distribution management
6
Journal of financial services marketing : JFSM
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Journal of service research
6
Marketing intelligence & planning
6
Journal of managerial issues : JMI
5
Psychology & marketing
5
Asia Pacific journal of marketing and logistics
4
International journal of contemporary hospitality management
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing theory and practice
4
Market : review for marketing theory and practice
4
The international review of retail, distribution and consumer research
4
The journal of services marketing
4
Australasian marketing journal
3
Business horizons
3
European journal of marketing
3
International journal of logistics : research and applications
3
Journal of Asia Business Studies
3
Journal of hospitality marketing & management
3
Journal of marketing research : JMR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service theory and practice
3
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ECONIS (ZBW)
3
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1
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
2
An exploratory study of retail sales employees' service sabotage : examining the impact of emotional exhaustion and organizational support
Edmondson, Diane R.
;
Matthews, Lucy M.
;
Ward, Cheryl B.
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
1
,
pp. 63-77
Persistent link: https://www.econbiz.de/10012257883
Saved in:
3
The evolution of the sales process : relationship selling versus "the Challenger Sale"
Inks, Scott A.
;
Avila, Ramon A.
;
Talbert, George
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
1
,
pp. 88-98
Persistent link: https://www.econbiz.de/10012257885
Saved in:
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