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~isPartOf:"Journal of health economics"
~isPartOf:"Journal of marketing for higher education"
~isPartOf:"Total quality management & business excellence"
~subject:"Hochschule"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Hospital
Dienstleistungsqualität
198
Service quality
198
Customer satisfaction
72
Kundenzufriedenheit
72
Krankenhaus
55
Quality management
45
Qualitätsmanagement
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service quality
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higher education
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Antony, Jiju
4
Cudney, Elizabeth A.
4
Rahman, Momotazur
4
Siciliani, Luigi
4
Straume, Odd Rune
4
Avdic, Daniel
3
Grabowski, David C.
3
Kessler, Daniel P.
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Marimon, Frederic
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Berbegal-Mirabent, Jasmina
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Brekke, Kurt R.
2
Bundorf, M. Kate
2
Chou, Shin-yi
2
El Alfy, Shahira
2
Gravelle, Hugh
2
Konetzka, R. Tamara
2
Mas-Machuca, Marta
2
Moscelli, Giuseppe
2
Norton, Edward C.
2
Schut, Frederik T.
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Sivey, Peter
2
Sriubaite, Ieva
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Varkevisser, Marco
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Werner, Rachel M.
2
Abdelmaaboud, Abdelhamid K.
1
Abukari, Abdulai
1
Acar, Eylem
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Ahmed, Masood
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Akdere, Mesut
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Ali, Mazhar
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Anome, Janet
1
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1
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Journal of health economics
Journal of marketing for higher education
Total quality management & business excellence
Health care management review : HCM review
74
International journal of hospitality management
56
Working paper / National Bureau of Economic Research, Inc.
48
NBER working paper series
46
NBER Working Paper
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Quality management journal : QMJ
38
Journal of health organization and management
37
The TQM journal : the international review of organizational improvement
34
Health marketing quarterly
23
Discussion paper series / IZA
22
Health economics
22
International journal of quality and service sciences
22
International journal of productivity and quality management : IJPQM
21
International journal of contemporary hospitality management
20
Beiträge zur Hochschulpolitik
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Journal of hospitality marketing & management
17
The service industries journal
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Health care management science
15
Services marketing quarterly
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
Ruhr economic papers
14
Discussion paper / Centre for Economic Policy Research
13
Economics of education review
13
International journal of quality & reliability management
13
The European journal of health economics
13
International review on public and non-profit marketing
12
CESifo working papers
11
Journal of business research : JBR
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Socio-economic planning sciences : the international journal of public sector decision-making
11
Technological forecasting & social change : an international journal
11
Tourism management : research, policies, practice
11
CHE research paper
10
International journal of health care finance and economics
10
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85
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1
Competition, quality and integrated health care
Brekke, Kurt R.
;
Siciliani, Luigi
;
Straume, Odd Rune
- In:
Journal of health economics
95
(
2024
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014549783
Saved in:
2
The role of university switching costs, perceived service quality, perceived university image and student satisfaction in shaping student loyalty
Ali, Mazhar
;
Amir, Huma
;
Ahmed, Masood
- In:
Journal of marketing for higher education
34
(
2024
)
1
,
pp. 201-222
Persistent link: https://www.econbiz.de/10014566956
Saved in:
3
Providers, peers and patients. How do physicians' practice environments affect patient outcomes?
Avdic, Daniel
;
Ivets, Maryna
;
Lagerqvist, Bo
; …
- In:
Journal of health economics
89
(
2023
),
pp. 1-25
Persistent link: https://www.econbiz.de/10014315959
Saved in:
4
The influence of self-congruence and relationship quality on student educational involvement
Japutra, Arnold
;
Wang, Shasha
;
Li, Ting
- In:
Journal of marketing for higher education
33
(
2023
)
1
,
pp. 40-57
Persistent link: https://www.econbiz.de/10014286212
Saved in:
5
The health effects of nursing home specialization in post-acute care
Templeton, Zachary S.
;
Apathy, Nate C.
;
Konetzka, R. Tamara
- In:
Journal of health economics
92
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014474454
Saved in:
6
How do hospitals respond to input regulation? : evidence from the California nurse staffing mandate
Raja, Chandni
- In:
Journal of health economics
92
(
2023
),
pp. 1-40
Persistent link: https://www.econbiz.de/10014475035
Saved in:
7
Community orientation : an overlooked pillar of market-oriented higher education institutions
El Alfy, Shahira
- In:
Journal of marketing for higher education
33
(
2023
)
2
,
pp. 182-204
Persistent link: https://www.econbiz.de/10014419291
Saved in:
8
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
9
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
10
Do subsidized nursing homes and home care teams reduce hospital bed-blocking? : evidence from Portugal
Moura, Ana
- In:
Journal of health economics
84
(
2022
),
pp. 1-24
Persistent link: https://www.econbiz.de/10013400035
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