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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Big event"
~subject:"Dienstleistungsqualität"
~subject:"Experiment"
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Search: subject:"experience"
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Big event
Dienstleistungsqualität
Experiment
Beziehungsmarketing
175
Relationship marketing
175
Consumer behaviour
129
Konsumentenverhalten
129
Holiday behaviour
107
Urlaubsverhalten
107
Tourism
102
Tourismus
100
Customer satisfaction
97
Kundenzufriedenheit
97
Tourism industry
64
Tourismuswirtschaft
64
Service quality
63
Tourism marketing
62
Tourismusmarketing
62
Hotel industry
52
Hotellerie
52
Event marketing
42
Event-Marketing
42
Brand image
35
Markenimage
35
Destination management
34
Destinationsmanagement
34
Emotion
32
Brand management
29
Markenführung
29
Social Web
25
Social web
25
Großveranstaltung
24
Customer integration
23
Kundenintegration
23
Internet marketing
22
Online-Marketing
22
Gastronomie
21
Restaurant industry
21
Viral marketing
20
Virales Marketing
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102
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Cai, Ruiying
3
Fairley, Sheranne
3
So, Kevin Kam Fung
3
Su, LuJun
3
Tanford, Sarah
3
Dolasinski, Mary Jo
2
Gursoy, Dogan
2
Johanson, Misty
2
Kelly, Donna M.
2
Kim, Woo Gon
2
Kirillova, Ksenia
2
Koritos, Christos
2
Lee, Jin-soo
2
Li, Xiang
2
Liu, Matthew Tingchi
2
Miao, Li
2
O'Brien, Danny
2
Reynolds, Joel
2
Roberts, Chris
2
Todd, Louise
2
Wang, Yao-Chin
2
Wang, Ying
2
Wong, IpKin Anthony
2
Xu, Xing'an
2
Zhang, Ye
2
Akamavi, Raphaël K.
1
Akhoondnejad, Arman
1
Akyol, Ayşe
1
Albus, Heidi
1
Ali, Mohamed Ahmed
1
Alonso-Almeida, María del Mar
1
Alén, Elisa
1
Anastasiadou, Constantia
1
Arteaga-Moreno, Francisco
1
Baker, Melissa A.
1
Baloglu, Seyhmus
1
Barboza, Gustavo
1
Berenguer Contrí, Gloria
1
Bernardo, Merce
1
Berry, Riley
1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Tourism management : research, policies, practice
Journal of retailing and consumer services
206
International journal of hospitality management
141
Journal of business research : JBR
127
The journal of services marketing
107
The service industries journal
80
Journal of travel and tourism marketing
75
Journal of hospitality marketing & management
74
International journal of contemporary hospitality management
66
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Services marketing quarterly
53
Journal of service research : JSR
51
Service business
47
Journal of service management
43
Cogent business & management
35
The TQM journal : the international review of organizational improvement
32
Industrial marketing management : the international journal for industrial and high-tech firms
28
Journal of strategic marketing
28
International journal of quality and service sciences
27
Journal of service research
27
Asia Pacific journal of marketing and logistics
26
The international journal of bank marketing : IJBM
25
Tourism management perspectives : TMP
25
International journal of services and operations management
24
Psychology & marketing
24
Journal of air transport management
23
Journal of the Academy of Marketing Science
23
Marketing intelligence & planning
23
International journal of event and festival management
22
Journal of behavioral decision making
22
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
22
Managing service quality : MSQ ; an international journal
22
International journal of quality & reliability management
21
International journal of services, economics and management
21
Total quality management & business excellence
21
Tourism analysis : an interdisciplinary tourism & hospitality journal
21
International journal of electronic customer relationship management : IJECRM
18
International journal of productivity and quality management : IJPQM
18
Journal of hospitality and tourism insights
18
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ECONIS (ZBW)
102
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102
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1
Exploring tourist behavior in a reused heritage site
Lee, Yi-Ju
;
Tsai, I-Ying
;
Chang, Te-Yi
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
6
,
pp. 1071-1088
Persistent link: https://www.econbiz.de/10014312360
Saved in:
2
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
3
How tourism memory boosts creativity? : the role of openness to
experience
Hu, Jihao
;
Wan, Lisa C.
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457622
Saved in:
4
Exploring the impact of location-based augmented reality on tourists' spatial behavior,
experience
, and intention through a field experiment
Zhang, Kun
;
Wang, Jingyue
;
Zhang, Jinyi
;
Wang, Ying
; …
- In:
Tourism management : research, policies, practice
102
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014457770
Saved in:
5
Tourism experiences vs. material purchases : effects of eudaimonic consumption motive on consumers' reactions to invidious comparisons
Yang, Wan
;
Zhang, Ye
;
So, Kevin Kam Fung
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012417907
Saved in:
6
Nonverbal communication in hotels as a medium of
experience
co-creation
Shahidul Islam, Mohammad
;
Kirillova, Ksenia
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648372
Saved in:
7
Conceptualizing home-sharing lodging
experience
and its impact on destination image perception : a mixed method approach
Shi, Si
;
Gursoy, Dogan
;
Chen, Liujing
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 245-256
Persistent link: https://www.econbiz.de/10012063599
Saved in:
8
How capricious supervisors affect hospitality employees' service performance? : a diary study from the employees' emotional perspective
Park, In-Jo
;
Hai, Shenyang
;
Kim, Peter Beomcheol
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
8
,
pp. 1371-1398
Persistent link: https://www.econbiz.de/10014424405
Saved in:
9
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
10
How virtual reality moderates daily negative mood spillover among hotel frontline employees : a within-person field experiment
Leung, Xi Y.
;
Shi, Xiaolin
;
Huang, Xiaoting
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013534432
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